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Acura of Salem

Salem, OR

4.9
216 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today! Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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2475 Commercial St SE

Salem, OR

97302

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Showing 216 reviews

December 06, 2022

Staff always goes above and beyond for the customer, and the coffee and cookies hit the spot. More

by ROGDIANE70
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Coreas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2022

Excellent assistance with an unusual problem that occurred during the warranty period. Same day resolution! More

by PATTIFELLAS
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Acura of Salem responded

Thank you for the opportunity to get you patched up and back on the road!

November 30, 2022

This team of professionals are truly the best! Always greeted with a smile and friendly. More

by MORSILLO123
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Coreas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Acura of Salem responded

Thank you for choosing Acura of Salem!

November 10, 2022

Abel and mike were amazing to work with. Great friendly service. Also the service department did a great job even though we traded our rdx that was in for service to get a type s mdx. It’s a More

by N8OZZY70
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyndy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Acura of Salem responded

Enjoy your new Type S and thank you for choosing Acura of Salem!

November 10, 2022

Couldn’t have been a better experience! Super customer service - no pressure. Went into look knowing I liked the Acura - came out with new keys🤭 and car! Could have prepared more for tr More

by msjtra
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyndy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Acura of Salem responded

We take pride in providing a pressure-free experience. Thank you for choosing Acura of Salem!

November 06, 2022

great to work with, very understanding, friendly and courteous can believe they get the job done fast and accurate More

by CJPETE1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
cody cain
Nov 30, 2022 -

Acura of Salem responded

We do our best to be accurate and fast. Thank you for choosing Acura of Salem!

November 01, 2022

Always a good experience. Service manager Kevin does a great job of getting us in and out in a timely manner. More

by FAIRWAYDM
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Coreas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Acura of Salem responded

We look forward to working with you again. Thank you for choosing Acura of Salem!

October 21, 2022

Kevin gas been great to work with and is always quick to respond to our needs. More

by DISAAK0
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Acura of Salem responded

Kevin is great! Thank you for choosing Acura of Salem!

October 21, 2022

Good service, good people. They are aware that your time is valuable and work to ensure you are in and out timely More

by MARTYOAKES
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Darren S
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Acura of Salem responded

Was the 1-star rating a mistake? Thank you for your kind words and for choosing Acura of Salem.

October 19, 2022

Excellent service! Anna did a great job! We will return in the future and let our friends know of the quality of service! More

by jfkingsbury66
Customer Service
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anna Coreas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Acura of Salem responded

We look forward to seeing you again! Thank you for choosing Acura of Salem!

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