MotorWorld Acura
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 193 reviews
Jen went over and above to see that I was satisfied with the service.Service was scheduled and completed on time and I was updated about about new findings. the service.Service was scheduled and completed on time and I was updated about about new findings. More
I went to MotorWorld to purchase my first car after graduating college and starting a new job. George Thomas was very informative, helpful, and answered all of my questions. He took the time to explain graduating college and starting a new job. George Thomas was very informative, helpful, and answered all of my questions. He took the time to explain all of the features that came with the car. I would highly recommend George Thomas & have already recommended him to family members who are thinking about getting a new Acura. I am very happy with my experience at MotorWorld thanks to George!! More
This is an overview of my four year experience with Acura MotorWorld. When you buy a new car, you also buy into a dealership. A good dealership remembers you, cares about your satisfaction with your experie MotorWorld. When you buy a new car, you also buy into a dealership. A good dealership remembers you, cares about your satisfaction with your experience with your car and dealership, and provides professional service even during the difficult times we have now - parts shortages, inflation, all that. Everybody I’ve dealt with there - especially Jen! - has been honest, considerate, patient, polite, and competent despite the hassles we’ve all endured lately. I feel like they know me and want to keep me as a customer. I should mention that I really like my RDX and they keep it in great condition - they check my car thoroughly each visit and update me on its condition. They don’t push unnecessary work. Mostly, they all go the extra mile. More
Chester is the nicest service advisor I've dealt with over the years. He not only reviewed in detail what my car was in for but he went the extra mile to tell me about the services Motorworld offers, wal over the years. He not only reviewed in detail what my car was in for but he went the extra mile to tell me about the services Motorworld offers, walked me over to the waiting area, and kept me updated while I was waiting. He was willing to answer any of my questions, make small talk, and made me feel like a valued customer. More
Excellent service everytime. The staff is accommodating, friendly and knowledgeable, making sure all details are covered. The staff is accommodating, friendly and knowledgeable, making sure all details are covered. More
Went in for an oil change and alignment two months ago. Was told at the time the camber kit would need to be replaced but was assured it wasn’t an issue so it didn’t need to be done. Went back for an oil c Was told at the time the camber kit would need to be replaced but was assured it wasn’t an issue so it didn’t need to be done. Went back for an oil change and rotation and sure enough, my tires warn drastically! I was told that the part was $24 and the cost for everything would be $280.I was also told they would get me tire prices but they never did. Sure enough, they assumed I wanted the tires. They also failed to mention the price didn’t include an alignment so I was charged an extra $100. I wouldn't have a problem if they presented me with the correct costs at the start. More
We just purchased a 2022 Acura RDX Aspec Advance and Dustin was phenomenal. We ordered the car in April, took a little longer to get then we hoped (not MotorWorlds fault at all) but Dustin kept me updat Dustin was phenomenal. We ordered the car in April, took a little longer to get then we hoped (not MotorWorlds fault at all) but Dustin kept me updated on any and all changes, even offered different colors when they came in. We picked the car up on Friday and I absolutely love it. Thanks Dustin for everything, we’ll be sure to tell anyone interested in an Acura to go see you More
I ordered my RDX February 26 and finally received it August 3, needless to say I was frustrated at times. Thanks to George Thomas and Tom Casey in maintaining their patience, professionalism and putting August 3, needless to say I was frustrated at times. Thanks to George Thomas and Tom Casey in maintaining their patience, professionalism and putting up with me I finally got the vehicle I wanted. These men are a definite asset to your dealership. George was on vacation when I took delivery and I dealt with Michael Sabulski, a very knowledgeable and friendly young man, very helpful in explaining the technology in the vehicle. These guys are second to none, I'm extremely pleased with all aspects of the transaction. More
Mr. George Thomas was extremely professional and knowledgeable. He was always available to answer any questions we had. knowledgeable. He was always available to answer any questions we had. More
Dustin at MotorWorls Acura is beyond awesome! I am indecisive and a huge pain when buying a new vehicle. He was extremely patient and knowledgeable throughout the whole experience. I'm pretty sur I am indecisive and a huge pain when buying a new vehicle. He was extremely patient and knowledgeable throughout the whole experience. I'm pretty sure I spoke to everyone who worked in this location during my experience and there is not one negative thing to say. Everyone was polite, professional and helpful. Thank you again for everything guys! More