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Jones Acura

Lancaster, PA

5.0
36 Reviews

1335 Manheim Pike

Lancaster, PA

17604

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36 Reviews of Jones Acura

August 23, 2022

Drove an hour to buy at MSRP. It was worth it as Jones Acura was up front about the process/expectations of ordering our 2023 MDX. No surprises the day we bought and brought home More

by Angela
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Green (Andy)
February 18, 2022

I ordered a brand new 2022 Acura MDX. John was great to work with, went over options, no pressure sales, kept me informed when in production to delivery. Assisted with getting better fi More

by Cbrandt19
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Drescher
December 27, 2021

Matt Gerick was our sale assocciate and John Drescher was our business manager. They were a pleasure to work with. They were both very knowledgeable about the vehicle, extremely accommodating, answered all More

by dupree_8
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Gerick, John Drescher
December 16, 2021

They were very helpful and knowledgeable with no pressure sales making a very pleasant experience. More

by cmstape
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Drescher
September 16, 2021

Thank you to Michael Keppel for your knowledge al I can say is that I am very thankful to you and the Acura Jones dealer I fully recommend for anyone to stop buy and ask for Michael Keppel super happy with More

by Naldy
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Keppel
April 28, 2021

Thank you to Andy for a wonderful Acura buying experience. Andy is very knowledgeable and informative. He was very patient and easy going as I changed my mind a few times which vehicle I was int More

by gjrohrer5
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Jason
April 15, 2021

With dealerships spread miles apart these days, finding time and willingness to travel greater distances to deal with the frustrations of negotiating and buying a motor vehicle is difficult. Jones Acura, More

by alk641
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kemmel, Will Cross
April 11, 2021

John did a fantastic job getting us a deal on the MDX we wanted. He was extremely knowledgeable, friendly and professional. We recommend him and everyone at Jones without hesitation. More

by Jimmerrill
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John, Will
January 03, 2021

Andy is a great sales person. He takes individual time and very patient with going over things. He even follows up with you after the car is purchased keeping in contact, Answering questions as needed. More

by Mabambi4
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andy Pilotti, Jason Ness
December 28, 2020

Thanks for a stress-free experience! I worked with Jason Ness to purchase an RDX for my wife and the entire process went smoothly. In fact, this is the 5th vehicle we have leased/purchased from Jones. Jason More

by MattE
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ness
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