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Baierl Acura
Wexford, PA
513 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 513 reviews
Helpful March 11, 2022
Absolutely fantastic experience! !! Both Dave Weale and Kevin MacDonald were wonderful salesman to work with. At no time during the process did my wife and I ever feel like we were ge !! Both Dave Weale and Kevin MacDonald were wonderful salesman to work with. At no time during the process did my wife and I ever feel like we were getting forced into a decision and at the end of the day the guys worked hard to get us exactly the car we wanted. When pricing the car out we were given a number and it was exactly what we had discussed at signing. No hidden fees, no secret add ons, just straight forward and honest. I would recommend this place to anyone and couldn't be happier with the vehicle. Great job and we will be back for our next vehicle purchase. More
by B.kap13
Employees Worked With
Dave Weale, Kevin MacDonald, and Matt Jackiewicz
December 14, 2021
Very pleased with the entire transaction. Never felt pressured. Adam was the rep that helped me out. He was very knowledgeable and super friendly. The entire team there was super helpful.I love my ILX a pressured. Adam was the rep that helped me out. He was very knowledgeable and super friendly. The entire team there was super helpful.I love my ILX and will definitely be going back there in 5 years when I’m ready to get that new Integra. Thank you, Baierl Acura! More
by foster.dave10
Employees Worked With
Adam
November 07, 2021
Called in the other day to see if they wanted to purchase my car 20/20 TLX all wheel drive V6 9000 miles on it, I don't remember the female salesman's name but they probably only have one which I highly reco my car 20/20 TLX all wheel drive V6 9000 miles on it, I don't remember the female salesman's name but they probably only have one which I highly recommend, she didn't want to be bothered said she had a customer walking through the door and hung up on me!!!!! Classy place,......not More
by Walter
Employees Worked With
Mary Belsito
May 09, 2021
They don't want to negotiate price here. I made a reasonable cash offer on an used SUV and received a $100 off listed price counter offer. The sales rep seemed unenthusastic, and detached throughout reasonable cash offer on an used SUV and received a $100 off listed price counter offer. The sales rep seemed unenthusastic, and detached throughout the test drive and made little effort to explain the basic features of the vehicle I was considering. He basically only spoke when asked a question. The moment I hinted that I was not interested in the overpriced service package that was 1/6 the cost of the vehicle the salesman's already limited patience with me was at an end and it was his price or the highway. I've never met salesman that refused to negotiate ($100 off a $24k+ used car) when a cash offer was made. He didn't even really try to sell the vehicle like we weren't worth the effort. More
by Chris822
Employees Worked With
K Mccosby
May 13, 2020
Need new tires I called Acura service department and had my car picked up and delivered for replacing my auto tires. This was a great experience since it was easy t I called Acura service department and had my car picked up and delivered for replacing my auto tires. This was a great experience since it was easy to arrange and convenient for me. The workers who picked up my car from home were wearing masks and gloves which shows they believe in following the CDC guidelines. Also, my car was washed and the inside deep cleaned which was a pleasant surprise. I suggest you support your local Acura dealer during these rough times. More
by pitsolutions
Employees Worked With
Roddy Sassic
May 07, 2020
If you feel the need to take your car here make sure you inspect every bit of work done. Twice now we've taken my wife's 2019 RDX in and they've charged us for work they never actually did. When confronted inspect every bit of work done. Twice now we've taken my wife's 2019 RDX in and they've charged us for work they never actually did. When confronted they told us "the tech didn't think it was needed". Why charge then? Further, since this has now happened twice it's very clear they are just padding bills and assuming customers are too stupid to check. They've also "forgotten" to apply promotional pricing that they've up-sold on. These people are old school rip off artists. They should be absolutely ashamed of themselves. We sent in a complaint and never even got a response. More
by Jermaine Hath
Employees Worked With
Roddy Sassic
January 22, 2020
Every Experience Has Been Enjoyable From the moment I sat down with Mary Beth Belsito for the best car purchasing experience I've ever had, when purchasing my MDX Hybrid over a year ago, From the moment I sat down with Mary Beth Belsito for the best car purchasing experience I've ever had, when purchasing my MDX Hybrid over a year ago, every experience then and since with the team at Baierl Acura has been easy and enjoyable. The staff is always friendly, courteous, and do their best to get my service done quickly. They always communicate things very clearly, and answer any questions I have. The lounge is comfortable, offers several complimentary snacks and beverages, and I'm always able to get my work done while the car is being serviced. Baierl Acura has taken all the pain and inconvenience out of purchasing and maintaining a great car. I highly recommend them. More
by emskopov
Employees Worked With
Bill Brown, John Henline, David Bauman, Mary Belsito, Robert Mariani
January 17, 2020
Roddy Saccic, service advisor at Baierl Acura has provided me with outstanding customer service for many years. He is thorough, knowledgeable and a clear communicator. I consider myself fortunate to provided me with outstanding customer service for many years. He is thorough, knowledgeable and a clear communicator. I consider myself fortunate to know Roddy. More
by ScottBecker
Employees Worked With
Roddy Sassic
