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Sussman Acura

Jenkintown, PA

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38 Reviews

850 Old York Road

Jenkintown, PA

19001

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Showing 38 reviews

January 22, 2021

I took my car to them to replace my shocks abs after they put my back tires on the screwed the bolts in wrong and too tight that it was so hard to me to take them off they had to be broken off just to get my More

by LC
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
N/A
January 06, 2021

Brought my Acura in for service on 2 separate occasions for 2 different issues. Everything was explained in detail. The staff was very friendly and courteous More

by MrsG070205
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robin
October 21, 2020

Disrespectful, pompous and arrogant. I’ve never been so poorly treated bu people in business. Lkeep this in mind when thinking about where to by an automobile. More

by jfkok
Customer Service
Overall Experience
Recommend Dealer
No
Employees Worked With
Ed, Ray
September 07, 2020

Howard Leopold was the one who greeted upon arrival. After finding out which car make and model we was looking for. He was condescending and talked to us in a demeanor in which was patronizing us. He wa More

by Jkourk
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Howard Leopold
July 30, 2019

Sussman Service Center - AVOID Took our 2012 Acura MDX for an oil consumption test. During the First test attempt my husband discovered that the oil level was way above the recommen More

by LauraSteveR
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Robyn - Service Advisor, David - Service Adviser,
April 08, 2019

Lease I went on April 6 to try and trade in my vehicle for a lease. Everything was fine when I got there. People we nice greeting me as I walked in the door More

by Lawrence
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
They should remember who I am based on the review.
February 20, 2019

Don’t waste your time I walked in here, told them what I wanted, used, new or lease, flexible in that aspect. They walked back with two crazy lease numbers with a lot of mo More

by LMCBREARTY
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Won’t say.
October 01, 2017

Sixth Acura purchase Recently purchased and or least six cars at this dealership. My sales person was Howard Leopold. He provided me with an exceptional price as well as f More

by Roxy one Alex
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Howard Leopold
August 07, 2017

Bait and Switch by the manager Sussman Acura just gave me the old "Bait and Switch". They listed a car on multiple websites for a low price and when I went to their store to see it More

by Jim
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jeff, Perry
April 12, 2017

Good until dealership began harrassment I have purchased 2 Acura MDX vehicles from this dealership. Considering that the Montgomeryville dealership is 5 minutes from my home and that this de More

by Terri
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jeff Sanders
1
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