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McDaniels Acura

Columbia, SC

4.5
72 Reviews

501 W Killian Rd

Columbia, SC

29203

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72 Reviews of McDaniels Acura

November 27, 2022

Great customer service. Very friendly and helpful. Very clean waiting area and plenty of snacks. Would love for them to work as a group instead of individually. My car w More

by Davetray
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope was very friendly and helpful.
October 13, 2022

Great customer service. Heddy the sales rep listened to what was most important in the features of a new car for me. She helped find me the right car. . More

by K. Britt
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Heddy
August 29, 2022

Always a truly exceptional experience with the service team at McDaniels. They are professional, courteous and respectful of my time. More

by randydmartin
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris
July 23, 2022

Michael Meadows was awesome! My RDX was serviced in less time than anticipated! One of their Sales reps Jennifer was kind enough to spend time with me and listen to me! The ser More

by dvance1053
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Meadows and Jennifer!!
July 21, 2022

My car was making a squeaky sound coming from the front passage side. I am planning on taking a long trip in a couple of weeks so I wanted to get this taken care of immediately so I made an appointment wit More

by Bree
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Cant remember his name
Jul 21, 2022 -

Bree responded

My car was making a squeaky sound coming from the front passage side. I am planning on taking a long trip in a couple of weeks so I wanted to get this taken care of immediately so I made an appointment with McDaniels Acura because my normal service department was booked. When we arrived and explained to the attendee what was going on, I was told that a diagnostic could be done on it for $150. I asked the attendee if they performed the repairs on my vehicle would the diagnostic cost be removed from the repair cost and was told No that there was a fee for the diagnostic (other companies will use this cost with the repairs if they do them). Then I was told what the problem was But they would not be able to do it because that part was on a six month back order. So I am out of $150 and still need my car repaired and they can't do it - what a waste of time and money. Also, my vehicle was very close to having an oil change and tire rotation. They suggested I get the 60k required service which was $110 (oil change, tire rotation, free car wash and multipoint inspection -which I get on every oil change for $63 at Hendrick), I am really good at keeping up the maintenance on my car and was surprised by the price of this service as I left this service department and went back to my preferred dealership. I was able to get the needed repairs and the other service done in the same day with No Problem. I do not like saying never but it will have to be the last absolutely last choice to come back to McDaniels for any service. Overpriced and couldn't even provide the service needed. Very Disappointed

July 02, 2022

Kricket was amazing in assisting me with my 2023 Integra purchase, I appreciated how honest she was and helpful they gave me the car at the price I wanted and helped make the signing process as smoove as po More

by Dariolamontjr7
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kricket, Otis,
May 24, 2022

I appreciated the service and Sales experience of Miles, Otis And Kricket. They were most helpful and accommodating. The only drawback would be the time taken to complete paperwork, which was a lot longer t More

by yvonne.pygatt
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kricket, Miles and Otis
January 07, 2022

Excellent dealership! Keeonn Wilson my salesperson was great from beginning to end! I will definitely shop here again and recommend to others. More

by RJOHNSON
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keeonn Wilson
September 29, 2021

Great buying experience with Gus at McDaniels Acura. No pressure, very professional, and knowledgeable team. The process was stress free and I found the exact car I wanted. More

by dhwhit13
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gus Hermanson
September 14, 2021

I bought my GMC Acadia from McDaniels Acura 3 years ago and am always pleased with the excellent service from Richard Grake in the Service Department. From routine maintenance to emergency repairs, Richard More

by TaraR
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Richard Grake
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