McDaniels Acura
Columbia, SC
72 Reviews of McDaniels Acura
Great customer service. Very friendly and helpful. Very clean waiting area and plenty of snacks. Would love for them to work as a group instead of individually. My car w Very friendly and helpful. Very clean waiting area and plenty of snacks. Would love for them to work as a group instead of individually. My car was done and I had to wait another 30 minutes as the tech assigned to me was on lunch before I got my car. Otherwise great people and service. More
Great customer service. Heddy the sales rep listened to what was most important in the features of a new car for me. She helped find me the right car. . Heddy the sales rep listened to what was most important in the features of a new car for me. She helped find me the right car. . More
Michael Meadows was awesome! My RDX was serviced in less time than anticipated! One of their Sales reps Jennifer was kind enough to spend time with me and listen to me! The ser My RDX was serviced in less time than anticipated! One of their Sales reps Jennifer was kind enough to spend time with me and listen to me! The service on my vehicle was excellent and my vehicle was returned sparkling clean!! Thank you all for such great attention to detail!! More
My car was making a squeaky sound coming from the front passage side. I am planning on taking a long trip in a couple of weeks so I wanted to get this taken care of immediately so I made an appointment wit passage side. I am planning on taking a long trip in a couple of weeks so I wanted to get this taken care of immediately so I made an appointment with McDaniels Acura because my normal service department was booked. When we arrived and explained to the attendee what was going on, I was told that a diagnostic could be done on it for $150. I asked the attendee if they performed the repairs on my vehicle would the diagnostic cost be removed from the repair cost and was told No that there was a fee for the diagnostic (other companies will use this cost with the repairs if they do them). Then I was told what the problem was But they would not be able to do it because that part was on a six month back order. So I am out of $150 and still need my car repaired and they can't do it - what a waste of time and money. Also, my vehicle was very close to having an oil change and tire rotation. They suggested I get the 60k required service which was $110 (oil change, tire rotation, free car wash and multipoint inspection -which I get on every oil change for $63 at Hendrick), I am really good at keeping up the maintenance on my car and was surprised by the price of this service as I left this service department and went back to my preferred dealership. I was able to get the needed repairs and the other service done in the same day with No Problem. I do not like saying never but it will have to be the last absolutely last choice to come back to McDaniels for any service. Overpriced and couldn't even provide the service needed. Very Disappointed More
Kricket was amazing in assisting me with my 2023 Integra purchase, I appreciated how honest she was and helpful they gave me the car at the price I wanted and helped make the signing process as smoove as po purchase, I appreciated how honest she was and helpful they gave me the car at the price I wanted and helped make the signing process as smoove as possible. I had alot of questions and she provided all the answers I needed in a timely matter. Kricket is awesome if I know anyone in need of a car I will refer to Kricket!!!! Thank you so much for making the car buying process as enjoyable as it should be. More
I appreciated the service and Sales experience of Miles, Otis And Kricket. They were most helpful and accommodating. The only drawback would be the time taken to complete paperwork, which was a lot longer t Otis And Kricket. They were most helpful and accommodating. The only drawback would be the time taken to complete paperwork, which was a lot longer than I anticipated, however I used this waiting time to ask questions about how my vehicle operated and Miles was able to answer all my questions. Thank you to the staff. I enjoyed my experience! More
Excellent dealership! Keeonn Wilson my salesperson was great from beginning to end! I will definitely shop here again and recommend to others. great from beginning to end! I will definitely shop here again and recommend to others. More
Great buying experience with Gus at McDaniels Acura. No pressure, very professional, and knowledgeable team. The process was stress free and I found the exact car I wanted. pressure, very professional, and knowledgeable team. The process was stress free and I found the exact car I wanted. More
I bought my GMC Acadia from McDaniels Acura 3 years ago and am always pleased with the excellent service from Richard Grake in the Service Department. From routine maintenance to emergency repairs, Richard and am always pleased with the excellent service from Richard Grake in the Service Department. From routine maintenance to emergency repairs, Richard and team quickly and efficiently take care of my service needs with the utmost courtesy and care. More