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Harper Acura

Knoxville, TN

4.9
802 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 802 reviews

November 04, 2022

Excellent service. Tim was curteous and helpful. Service completed on time. Will use them again.. More

by abdjones
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 07, 2022 -

Harper Acura responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Tim. Drive safely, and we hope to see you back again down the road!

October 15, 2022

Excellent dealership from the parts dept( Mike) to service manager (Richard) always knowledgeable and willing to help More

by Haroldishman
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Richard Tompa, Mike Phelps
Oct 17, 2022 -

Harper Acura responded

We're delighted that Mike and Richard could deliver such a seamless experience for you. Thanks for choosing Harper Acura!

October 11, 2022

Harper Acura provides excellent sales and service experiences. The service department is knowledgeable, very polite, and accommodating! I actually don’t mind taking my car in for maintenance. More

by Liz
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Henry
Oct 12, 2022 -

Harper Acura responded

Liz, thank you for the great review! We are so glad to hear that you had a successful experience working with the Harper Acura team. Drive safely, and we hope to see you back again down the road!

September 28, 2022

I just bought a car last week from Mark. Mark is an AMAZING sales person. He is/was so knowledgeable, helpful, patient. He made the experience as painless as possible, which was wonderful More

by mawrussell1951
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
Sep 28, 2022 -

Harper Acura responded

Thank you for the great review! We are thrilled to hear that Mark went the extra mile to assist with your purchase and get the job done. We appreciate your support and hope to see you back again at Harper Acura!

September 02, 2022

Harper Acura is A plus grade. Steve M. and his team at service Dept. always provide exceptional service and looks out for the best interests to the customers. Thank you for ever More

by Anthony
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve M. At the service Dept.
Sep 06, 2022 -

Harper Acura responded

Thanks for your glowing review, Anthony! We're thrilled Steve and the team have consistently delivered excellent service that's made you feel valued as a Harper Acura customer. Drive safely, and we'll see you next time!

September 01, 2022

Great service and attention to detail! ! Service team always get me in and out quickly! More

by wspwhite
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 02, 2022 -

Harper Acura responded

It is our pleasure to offer attentive and efficient service! Thanks for being a Harper Acura customer!

August 30, 2022

Today was a great service experience. Everything done as promised and on time. Terrific customer service rep. More

by tcdoolan
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 30, 2022 -

Harper Acura responded

Our team will always be happy to help you out! Thanks for supporting Harper Acura and congratulations on your new car!

December 13, 2021

Just purchased our second vehicle from here. Adam Tipton sold us our first vehicle and also handled this second purchase. I wouldn't go to anyone else. He is absolutely the best car salesperson I've ever de More

by Joyce Mercer
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Tipton
August 05, 2021

I am so glad we took our Acura to Harper Acura for I am so glad we took our Acura to Harper Acura for service, even though it’s an hour away. Steven was so kind and professional. Everyone there was More

by BeHappy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Matz
June 27, 2021

Want to thank Mark Cauthen for helping us find a great vehicle. Unfortunately it wasn't the one we came to look at on his lot, which also was very nice. He was kind enough to look up other vehicles for us More

by Jasperdog
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
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