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Goodson Acura of Dallas

Dallas, TX

4.9
1,188 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
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4801 Lemmon Ave

Dallas, TX

75219

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Showing 1,188 reviews

December 04, 2022

The customer service 1st experience was very good. Employees were very helpful. Keep it up. More

by Fikertea
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Parker
Dec 05, 2022 -

Goodson Acura of Dallas responded

Fikertea, thanks for sharing 5-stars and noting great customer service! We appreciate your feedback and look forward to serving you again next time. Best wishes!

December 01, 2022

Always great service. Our most recent service person was just as good - he was excellent. More

by pepblock
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service personnel with whom I dealt with on Monday-Tuesday, 11/28-29 is not listed in the above roster. His name is Brent Parker and he was fantastic.
Dec 01, 2022 -

Goodson Acura of Dallas responded

pepblock, thanks for sharing 5-stars! We're glad to hear our team always provides great service! We appreciate your feedback and look forward to serving you again next time. Take care!

November 29, 2022

I'm totally sold on Goodson Acura! Nowhere is there a better auto dealership!!! This past weekend I purchased my 2nd vehicle from Goodson Acura. At Goodson, they roll out the red carpe More

by vktyler1961
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Sechrest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giles G. Wilson
Nov 30, 2022 -

Goodson Acura of Dallas responded

vktyler1961, thanks for the 5-stars and exuberant praise! We appreciate the feedback and pleased to hear that customer service has been impeccable. We love hearing that Tim and Giles have been amazing to work with. We look forward to serving you again next time. Take care!

Nov 30, 2022 -

vktyler1961 responded

Goodson Acura of Dallas has cemented the bar for new and certified, pre-owned vehicles! You will not find a better dealership!!!

November 27, 2022

This was the best "buying experience"! We loved Dave our rep (but he needs a better office like the "new" car sales guys)! And our finance guy was equally wonderful!!! Made the whole 40k m More

by SheMills3
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Chiles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Greg (finance) 5 STAR
Nov 28, 2022 -

Goodson Acura of Dallas responded

SheMills3, thanks for sharing 5-stars! We're glad to hear Dave and the rest of our team provided a great experience and earned your recommendation! We appreciate your feedback and look forward to serving you again next time. Take care!

November 26, 2022

Steve was great! He even picked me up to pick up at my house so I didn't have to Uber to get to the dealership since I wasn't doing a trade in. Great guy who never More

by agbp12
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Marohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Goodson Acura of Dallas responded

agbp12, thanks for sharing 5-stars! We're glad to hear Steve was great and allowed you to purchase the vehicle how you wanted to! We appreciate your feedback and look forward to serving you again next time. Thanks again!

November 20, 2022

I always get the best service when I visit Goodson ! They are courteous, fast, and very accommodating. I never go anywhere else for my oil changes. The entire service team is so nice and always welcomin More

by Kaykay
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Nov 21, 2022 -

Goodson Acura of Dallas responded

Kaykay, thank you for sharing praise regarding your experience working with us. We love hearing that our team was courteous, fast and accommodating. Thank you for taking time to share praise and tag Eric in your note. See you next time. Thanks again!

November 15, 2022

Service was fast and efficient. Brent, I believe that was his name was very friendly and informative. Super good guy. More

by clm232627
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent, I believe was his name. Big guy, beard, light hair, super upbeat and friendly. I really liked him.
Nov 16, 2022 -

Goodson Acura of Dallas responded

clm, thanks for stopping by to leave us 5-stars. We're happy to hear Brent is friendly and informative! We appreciate your praise. See you next time. Take care!

November 07, 2022

This past Friday, November 4th, I made my 2nd Acura purchase from Goodson. I had filled out everything via the website and only wanted to work with Kevin A. A simple phone call and the deal was started More

by dallascubrob
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giles Wilson
Nov 07, 2022 -

Goodson Acura of Dallas responded

dallascubrob, thanks for stopping by to leave us 5-stars. We're happy to hear Kevin and Darlene provided a great experience and earned your continued business! We appreciate your praise. See you next time. Take care!

November 03, 2022

Goodson is a rare gem in todays world setting high standards for Customer Service. Their people and service are extraordinary! More

by Kbliss
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Nov 04, 2022 -

Goodson Acura of Dallas responded

Kbliss, thank you for leaving a 5-star review and noting our standards for customer service! We're glad to hear you had a great experience with Eric. We look forward to serving you again in the future. Best wishes!

November 02, 2022

They were able to address the problem with my vehicle quickly and had a loaner for me to use while work was being done. More

by casey.stephens1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Nov 02, 2022 -

Goodson Acura of Dallas responded

casey, thanks for stopping by to leave us 5-stars. We're glad to hear our team was able to quickly address the problem with your vehicle! We appreciate your praise. See you next time. Best wishes!

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