Vandergriff Acura
Arlington, TX
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Bought my son a car here. Very pushy salesperson and selling me extended warranty. Car was totaled 3 months later when a 18 wheeler rear ended it. I called to get some basic i Very pushy salesperson and selling me extended warranty. Car was totaled 3 months later when a 18 wheeler rear ended it. I called to get some basic information to file w insurance. They were rude to me. I would never buy another car here. Go to Sewell dealership. More
Very busy dealership. Did have to wait for the salesman we talked with initially and got handed off to an associate. Took a while to find the keys for the used vehicle w Did have to wait for the salesman we talked with initially and got handed off to an associate. Took a while to find the keys for the used vehicle we were looking at. First glance vehicle was in good shape with new tires and all cleaned up but a closer detailed inspection (I am an aircraft mechanic) showed that this truck had led a hard life, junk yard steering rack, bent fenderwell lips from bottoming the suspension and a cobbled-in aftermarket radio were among the most glaring issues. Don't see the salesman's name assigned to me listed but would give him 5 stars. More
Appointment setup was seamless. Service representative (Taylor) explained the process and keep me informed. He hand delivered the car. The wash/prep guys did a great job. Overall Service representative (Taylor) explained the process and keep me informed. He hand delivered the car. The wash/prep guys did a great job. Overall, a great experience. More
Best customer service, thanks to Sergio Tapia in sales and Rick, service manager they will take care of you, make you want to come back for service. and Rick, service manager they will take care of you, make you want to come back for service. More
My 2007 Honda Accord air conditioner was out &having only 1 car your service adviser Kevin Castillo was great enough to bring me a loaner car to my house & then take my car to the dealership to get fixed.Had 1 car your service adviser Kevin Castillo was great enough to bring me a loaner car to my house & then take my car to the dealership to get fixed.Had my car For 1 day & called me to come & pick up my repaired car .Your service advisor did a fantastic job in servicing me & I appreciate it very much. More
I asked 3 times about the availability of the car that I was targeting. Each time the answer was avoided. On the 4th time I asked they said yes. I get to the dealership they say that they just sold it and t was targeting. Each time the answer was avoided. On the 4th time I asked they said yes. I get to the dealership they say that they just sold it and they have 2 alternatives that were 3 times the price of the vehicle that I inquired about. I have history with this dealership. They are arrogant More