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Hall Acura Newport News
Newport News, VA
478 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Hall Acura Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 478 reviews
November 30, 2022
Omar was very patient and knowledgeable about car. Great customer service and I left with the car I wanted. Great customer service and I left with the car I wanted. More
by Kimyatta
Employees Worked With
Helpful October 16, 2022
My desires were not met. When it came to financing they forced their financing on me. Additionally, the communication was poor in dealing with me solely. I went back to t When it came to financing they forced their financing on me. Additionally, the communication was poor in dealing with me solely. I went back to the dealership to pick up my tags and was first told I was not in the VA DMV system and then that there was a problem with the DMV and I had to take care of it. When the car was delivered to me it was half washed and the salesperson got mad when I spoke on it. I just didn’t feel valued as a customer. I feel like my experience in car buying was challenged repeatly from sales to management. I take pride in not haggling people in business, but I didn’t receive this in return. I really regret not walking out when I had multiple data point that they were lying to me. More
by Derrick.scott1176
October 08, 2022
Omar is by far the most knowledgeable sales representative My family and I have ever met. He was very personable and treated my children with compassion! He stayed back after his working hours representative My family and I have ever met. He was very personable and treated my children with compassion! He stayed back after his working hours to help find us the right vehicle. We are truly lucky to have come across him. We enjoyed his bubbly personality and high class service! More
by HappyMom22
Employees Worked With
October 03, 2022
Omar was absolutely the best! !! Best customer service all around! Very patient with me, Thank you! !! Best customer service all around! Very patient with me, Thank you! More
by Kamery Warren
Employees Worked With
September 24, 2022
Did an excellent job finding a car in my price range that checked all my boxes. checked all my boxes. More
by bsh22
Employees Worked With
September 13, 2022
Very good services! Devin Sheldon was very helpful, a great sales rep. He was so kind and patience Devin Sheldon was very helpful, a great sales rep. He was so kind and patience More
by Kianasimmons
Employees Worked With
August 27, 2022
Omar was very patient pleasant and efficient. He went above and beyond to get me in the perfect car He went above and beyond to get me in the perfect car More
by Nyork1968
Employees Worked With
August 27, 2022
Thank you to Omar Perkins, along with Darrius Young and Marc Darnell of Hall Acura Newport News, for helping walk me through the process of ordering a new 2023 Integra (LCM/Red/Aspec/Tech/6MT) from the fac Marc Darnell of Hall Acura Newport News, for helping walk me through the process of ordering a new 2023 Integra (LCM/Red/Aspec/Tech/6MT) from the factory. Along the process, he kept me informed of the progress. Likewise, as delivery of the vehicle reached an "ETA" status, I was provided with an unexpected, complimentary loaner vehicle. Outstanding service and attention to detail. Five Star all the way. ⭐️⭐️⭐️⭐️⭐️++ More
by darien-hawkins
August 24, 2022
Mr. Darnell was outstanding and very helpful in answering my questions and alleviating my concerns. A consummate professional. my questions and alleviating my concerns. A consummate professional. More
by darien-hawkins
Employees Worked With
August 22, 2022
My experience with Mr Omar was Great . He was well informed of the inventory and listen to my needs . He made it possible for me to find something the same to drive away with. I love my Ac He was well informed of the inventory and listen to my needs . He made it possible for me to find something the same to drive away with. I love my Acura and it will be my last car . I will tell people bout this great experience and encourage the sale of other vehicles with this dealership. More
by mrs.bond007
