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Radley Acura

Falls Church, VA

3.8
421 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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421 Reviews of Radley Acura

November 15, 2022

Paid over $1000 to get my vehicle serviced on 11/12/2022. Was informed that everything was great, the battery had was just a little low and Radley Acura recharged it. On 11/14/2022 the car won't start! Seat More

by Feliciadiggs
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember name
November 01, 2022

Terrible experience for my dad at Radley Acura this morning. When you buy a car, they are so nice to you, but once you leave there with the car they don’t give a crap about you. My dad just bought his More

by Hung
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Mo
Nov 01, 2022 -

Hung responded

i call the name Moe NESSEM sale too many time him never pickup the phone that no good that why i never buy any service or maintenance

October 25, 2022

I was there for warranty work done on my new 2023 MDX Advance. The Heads Up Display and passenger side interior window bolster were replaced. Upon leaving the dealership I noticed the instrument panel an More

by shawn.fury
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service writers and customer service.
October 05, 2022

Unless you like to throw away money, be profiled, and taken advantage; avoid this Acura Service Center at all costs! Today, I went to Radley Acura to get my 2013 ILX serviced. Habib Karefa-Smart was More

by kechi4life
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sohail Nasim, Habib Karefa-Smart
September 13, 2022

I have bought 4 cars there and they have always been professional, helpful and honest. Working with Nando in the service department has always been easy. They tell you the truth and work with you to ma More

by Cfeathers16
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nando
September 11, 2022

Service Director Sohail Nasim I have never seen a service manager go beyond measurements to try to help a customer in service department this guy is really a great guy. Thank you for always helping m More

by Donellwoodson
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service Director Sohail Nasim
September 11, 2022

Service Advisor Zamaine Meredith, Best service advisor I have ever met..keep up the good work. More

by Donellwoodson
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service Advisor Zamaine Meredith
September 09, 2022

General Sales Manager Jesse Reeves, I know a lot of managers but I never met one better than Mr. Jesse. Every time I am into the market for a new Acura I go to Radley Acura dealership because they tre More

by Donellwoodson
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
General Sales Manager Jesse Reeves Co
September 09, 2022

Mr.Brian Welsh Sales and Leasing Consultant Brian Welsh …This man really work hard for his Customers And will make sure the car is set up right before you leave the dealership trust me you will not leave t More

by Donellwoodson
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Welsh Sales and Leasing Consultant Brian Welsh
September 09, 2022

Finance Manager Jereis Smith, is a very pleasant person and will work really hard to get you the best rate on financing. she explain all the paperwork 100% and will make sure you understand everythi More

by Donellwoodson
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Finance Manager Jereis Smith
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