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Zimbrick Acura

Middleton, WI

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14 Reviews

7525 Century Ave

Middleton, WI

53562

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14 Reviews of Zimbrick Acura

August 16, 2019

Stay away from Zimbrick service department After receiving a letter of extended warranty for electric power steering unit of my Acura, I called the service department at Zimbrick to make an app More

by johnshea
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Shane
October 06, 2018

Awful stay away! We had a very disappointing experience with this dealership. We found a car that we liked on the pre-owned side of the dealership. When we arranged a More

by Abc12345
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Rodger Meeker
June 28, 2018

Bad Experience I came here to look at a few used vehicles I found on their website. My sales person was Jeff Pongratz. My experience was here was likely the worst More

by ryan7066
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Pongratz
June 14, 2018

Excessive service charges and mediocre outcomes A few months ago I took my 2014 Acura TL back to Zimbrick Acura to get some leaking rubber grommets replaced in the wheels. I typically service my car More

by ahill3
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Shane (Service Manager) and Mitchell F (Technician)
November 11, 2016

Excellent "customer oriented" dealership We took delivery of a new 2017 Acura MDX from Corey Reilly yesterday and the entire purchase experience was great. Corey and others on staff were ver More

by B & R
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Corey Reilly, Dave Kreuser, James Kohnert
September 01, 2016

Zimbrick Acura Understands how to treat customers We recently purchased an 2016 Acura TLX from Zimbrick. For the first time in many years, we did a complete survey, test driving over a dozen vehicles More

by Cube
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jim Ragatz, Dave Kreuser, James Kohnert
August 01, 2014

Dirty They over-quote and refuse to answer questions. Just like every other Zimbrick in town, they are not to be trusted. It is sick and sad they way that More

by wendilew
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Shane in service
March 15, 2014

We purchased an Acura TL from Chris G and had nothing but a superb buying experience. Chris was a no-pressure sales consultant who was extremely knowledgeable about every vehicle he sells. The sales manager More

by ahill3
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Godar, Dave Kreuser, Jay Peterson
September 30, 2013

I felt sincere honesty from the Zimbrick salesmen during the process of identifying the right car for my needs in my price range. Chris patiently helped me work through the various model choices at various More

by kknetter
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Godar
January 07, 2012

On 12/26/11 our 2008 Acura TL broke down in the Wisconsin Dells. We had just purchased it earlier that year. It was a certified used vehicle so it was still under warranty. We called Acura Roadside Assist More

by CS2011
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Shane Maerz
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