Aamer Ali
Aamer  Ali at Arlington Acura in Palatine
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Aamer Ali

Service Advisor

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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4.8
361 Reviews
4.8

361 Reviews

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361 Reviews of Aamer Ali

December 06, 2022

Dealership Rating
Employee Rating

Great work. No matter how old your vehicle is. They make it run like new. Let's call this Rating Title, "Smooth". After my service at Acura a week or 2 ago, I pi More

by Alsirp
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Mechanic

November 30, 2022

Dealership Rating
Employee Rating

Acura MDX . Mark from service department is very knowledgeable,thanks Mark for the help, friendly staff. More

by Lzavala5
Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Neitzke

Dec 02, 2022

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 27, 2022

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Employee Rating

It feels so good when; you kind have an emergency and you don’t have to go to the ER, this is just an example. My car did start acting estrange and it was after service hours, first thing in the morning I ca More

by MONCHOTSX
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Fork

Nov 27, 2022

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Arlington Acura in Palatine to be a positive one. Please don't hesitate to reach out if you need anything else.

November 21, 2022

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Employee Rating

Went in for an oil change and turns out my car needed a couple of other things done and they made me aware of them and took care of everything that needed attention More

by RAFAELGOMEZ1992
Price Transparency
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Recommend Dealer
Yes
Nov 22, 2022

Arlington Acura in Palatine responded

Rafael, Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad Aamer was able to help, and we hope to see you again!

November 15, 2022

Dealership Rating
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I love this dealership for many reason's; profesional, friendly respectful, and easy going personal. They just treat you well! More

by MONCHOTSX
Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 15, 2022

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Arlington Acura in Palatine, we look forward to having you as a valued customer for many years to come!

November 09, 2022

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before this car dealership, I went around a few more, but everywhere I was refused in this car dealership, they were able to conclude a deal with me, they treated me attentively, I recommend everyone to cont More

by Z9257775297
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2022

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 08, 2022

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Employee Rating

Routine maintenance work was done quickly & in the time promised. Will definitely come back again. More

by TOM.METZGER76
Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2022

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Employee Rating

Chris provided outstanding service and his communication on the repair issues was excellent Thanks Chris More

by mthornton2
Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark

Nov 08, 2022

Arlington Acura in Palatine responded

We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 07, 2022

Dealership Rating
Employee Rating

Arlington Acura's service team is the best I've had in my life and I'm 75, and been driving since 16. They are informative, courteous, and they know all the little details of operating an Acura. I've been More

by al30
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Nov 08, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 27, 2022

Dealership Rating
Employee Rating

From start to finish Arlington Acura is the best! Great customer service and my car was fixed right the first time! More

by UALAV8
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Oct 28, 2022

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

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