Mark Neitzke
Mark Neitzke at Arlington Acura in Palatine
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Mark Neitzke

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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4.9
398 Reviews
4.9

398 Reviews

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398 Reviews of Mark Neitzke

December 03, 2022

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Employee Rating

Acura RDX. A very knowledgeable and friendly service team. Special tank you to Mark Neitzke for a good advice and the help. More

by thomas8815
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Arlington Acura in Palatine responded

Thomas, thank you for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

November 30, 2022

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Acura MDX . Mark from service department is very knowledgeable,thanks Mark for the help, friendly staff. More

by Lzavala5
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aamer Ali

Dec 02, 2022

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 16, 2022

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Everything was great! Mark was my service advisor and he was excellent. Answered all of my questions. More

by Jim
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Service Communication
Recommend Dealer
Yes
Nov 16, 2022

Arlington Acura in Palatine responded

Jim, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 16, 2022

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Always reliable, honest service. I have been a customer since 2012. Wouldn’t go anywhere else. More

by Mike
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Recommend Dealer
Yes
Nov 17, 2022

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experiences here at Arlington Acura in Palatine.

November 10, 2022

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Service was friendly and he clearly explained what had to be done and pointed out and completed other repairs needed which were covered under the warranty. I was very satisfied. More

by nealfeld
Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 10, 2022

Arlington Acura in Palatine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Arlington Acura in Palatine to be a positive one. Please don't hesitate to reach out if you need anything else.

November 09, 2022

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before this car dealership, I went around a few more, but everywhere I was refused in this car dealership, they were able to conclude a deal with me, they treated me attentively, I recommend everyone to cont More

by Z9257775297
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2022

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 08, 2022

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Employee Rating

Great Customer service especially from the Service Centre. They are prompt, precise and accurate. Good job guys! More

by GBEMISOLAADEBOYE2
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2022

Arlington Acura in Palatine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 07, 2022

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Arlington Acura's service team is the best I've had in my life and I'm 75, and been driving since 16. They are informative, courteous, and they know all the little details of operating an Acura. I've been More

by al30
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Friendliness
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Overall Experience
Recommend Dealer
Yes
Nov 08, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 07, 2022

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Employee Rating

Arlington Acura’s service department is premiere. Mark is the absolute best! He is helpful and makes the whole process easier and understandable. More

by JHA617
Overall Experience
Recommend Dealer
Yes
Nov 07, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 27, 2022

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Employee Rating

Great Service Experience. The whole team did a great job, service was quick, and the vehicle was nice and clean when I picked it up. Highly Recommend coming here for all you More

by davepod
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Oct 28, 2022

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

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