Steve Farmandi
Steve Farmandi at Arlington Acura in Palatine
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Steve Farmandi

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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4.9
83 Reviews
4.9

83 Reviews

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83 Reviews of Steve Farmandi

December 01, 2022

Dealership Rating
Employee Rating

Steve from customer service was extremely helpful and friendly. He answered all of my questions, fixed problem with my window and was extremely patient. More

by JULIA
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Arlington Acura in Palatine responded

It's great to hear that Steve was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Acura in Palatine!

November 15, 2022

Dealership Rating
Employee Rating

Great customer service. The quality of the car service was very good and very import to me. More

by SUSAN.XL68
Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Nov 16, 2022

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Susan, and don't hesitate to let us know if we can be of further assistance.

November 09, 2022

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before this car dealership, I went around a few more, but everywhere I was refused in this car dealership, they were able to conclude a deal with me, they treated me attentively, I recommend everyone to cont More

by Z9257775297
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2022

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 09, 2022

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Great service - on time and no surprises. Problem was identified and fixed right. Runs great now More

by rctjohnson
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 07, 2022

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Employee Rating

Arlington Acura's service team is the best I've had in my life and I'm 75, and been driving since 16. They are informative, courteous, and they know all the little details of operating an Acura. I've been More

by al30
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Nov 08, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 27, 2022

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Employee Rating

Great Service Experience. The whole team did a great job, service was quick, and the vehicle was nice and clean when I picked it up. Highly Recommend coming here for all you More

by davepod
Customer Service
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Overall Experience
Recommend Dealer
Yes
Oct 28, 2022

Arlington Acura in Palatine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

October 27, 2022

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Employee Rating

From start to finish Arlington Acura is the best! Great customer service and my car was fixed right the first time! More

by UALAV8
Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Oct 28, 2022

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

October 13, 2022

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Employee Rating

Always helpful in anything I need at the time. Service dept gets me out in the time they say will be done. More

by pepib7
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark

Oct 13, 2022

Arlington Acura in Palatine responded

Thank you again for choosing Arlington Acura in Palatine; we look forward to having you as one of our valued customers for many more years to come. We appreciate the five-star rating.

October 07, 2022

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Employee Rating

Arlington Acura is one of the best, they always taking care me they do great job, Excelente service great job Mark👍 More

by dav.hernandez2
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Oct 07, 2022

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark and the team met your expectations. Thank you for choosing Arlington Acura in Palatine, we look forward to having you as a valued customer for many years to come!

October 03, 2022

Dealership Rating
Employee Rating

Aamer Ali provided exceptional customer service. I came in for transmission related questions for a carmax purchase and he helped resolve all concerns More

by NAVEEDRABBANI
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Aamer Ali

Oct 04, 2022

Arlington Acura in Palatine responded

Thank you for the 5 star review and for choosing Arlington Acura in Palatine. We truly appreciate your business and look forward to having you as one of our valued customers for many more years to come!

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