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Frank Cook
Frank Cook at Santa Monica Maserati Alfa Romeo
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Frank Cook

Sales Consultant

Santa Monica Maserati Alfa Romeo

1820 Santa Monica Boulevard
Santa Monica, CA 90404

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5.0
22 Reviews
Write a Review
5.0

22 Reviews

Write a Review

22 Reviews of Frank Cook

October 09, 2022

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Frank make sure we left satisfy with what we purchased. Frank’s customer service and everyone else at Santa Monica Maserati was amazing. More

by amberjsims14
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
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Oct 10, 2022

Santa Monica Maserati Alfa Romeo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 19, 2022

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Employee Rating

Excellent and incredible customer service, professional and knowledgeable, very please to do business with and trust worthy More

by chris.y.chau
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Acevedo

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Aug 21, 2022

Santa Monica Maserati Alfa Romeo responded

Chris, Congratulations on your new vehicle! We are so glad that Frank and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 05, 2022

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Helpful, informative staff who took time to explain and work through an interstate sale. Frank, Danny and Eric were a pleasure to work with More

by geyzajen
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Martin , Daniel Acevedo

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Aug 08, 2022

Santa Monica Maserati Alfa Romeo responded

Here at Santa Monica Maserati Alfa Romeo FIAT, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 09, 2022

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They were professional, understood my needs and made car buying even pleasant. I would recommend them highly. More

by Snarducc
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Dariush Kasra

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Jun 10, 2022

Santa Monica Maserati Alfa Romeo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2022

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All the employees nice friendly and helpful Frank was showing us inside the car and explained what each futures was for and Nick helped paperwork’s go smoothly and fast 👍🏼 More

by Karineyegiazaryan
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Argos, Paul Marino

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Apr 04, 2022

Santa Monica Maserati Alfa Romeo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

March 26, 2022

Dealership Rating

They manage good and they help me in all my concerns I will recommend them . More

by martinabarbarian
Friendliness
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Dariush Kasra

Helpful
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Mar 28, 2022

Santa Monica Maserati Alfa Romeo responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you please do not hesitate to let us know. We are always happy to help!

March 16, 2022

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We received world class customer service from Frank and Ross. The experience was pleasant and fun and they made us feel like family. More

by AERIALPOWERS23
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Argos , Ross Samya

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Mar 17, 2022

Santa Monica Maserati Alfa Romeo responded

Thank you so much for choosing Santa Monica Maserati Alfa Romeo FIAT! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 13, 2022

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All the salespeople were friendly and served me with a smile. Frank was enthusiastic and professional. It was a nice experience. More

by MMMARISAAA
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Argos

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Mar 14, 2022

Santa Monica Maserati Alfa Romeo responded

Thank you for taking the time to share your thoughts on working with Frank and our team. We're glad to hear we delivered such a great experience!

February 16, 2022

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Very efficient and no bs dealer - very refreshing in today’s world. Frank and Eric were fantastic! More

by MICHAELRP
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Martin

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Feb 17, 2022

Santa Monica Maserati Alfa Romeo responded

Thank you, Michael, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 16, 2022

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Employee Rating

staff members have personality. They are Nice people. I got a Good deal. They Love their cars More

by JPASTER
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Martin, Paul Marino , Michael Abogunrin

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Feb 17, 2022

Santa Monica Maserati Alfa Romeo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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