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Steven Marcotte
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Steven Marcotte
Sales Manager
Santa Monica Maserati Alfa Romeo
1820 Santa Monica Boulevard
Santa Monica, CA 90404
18 Reviews
18 Reviews
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18 Reviews of Steven Marcotte
November 18, 2022
Amazing, spectacular, generously attentive customer service. An experience you would hope to have and the care and manners of true professionalism. A noteworthy experience. Definitely recommending!!! service. An experience you would hope to have and the care and manners of true professionalism. A noteworthy experience. Definitely recommending!!! More
by athletejohnson79
Verified CustomerOther Employees Tagged: Nick Argos, Paul Marino, Ken Moore
Helpful 
September 05, 2022
Excellent service and great price. Both Steve and Elena went out of their way to make it a pleasant experience. Both Steve and Elena went out of their way to make it a pleasant experience. More
by ara4asa
Other Employees Tagged: Elena Redkin
June 16, 2022
Kevin was a great salesman and made the car transaction smooth! Steve made our transaction seamless! Great dealership! smooth! Steve made our transaction seamless! Great dealership! More
by adjrp
Other Employees Tagged: Nick Argos, Kevin Krumpak
April 12, 2022
Exceptional service from all departments. Employees are extremely knowledgeable and easy to deal with Would highly recommend.to a potential purchaser Employees are extremely knowledgeable and easy to deal with Would highly recommend.to a potential purchaser More
by AMINSTEIN
Other Employees Tagged: Elena Redkin
March 12, 2022
Always friendly and professional. Kevin, my sales guy worked hard for the deal and along with Steve came through. Kevin, my sales guy worked hard for the deal and along with Steve came through. More
by HOLMESEY007
Other Employees Tagged: Kevin Krumpak , Daniel Acevedo
February 13, 2022
Very nice staff. Could not be happier with my new car. Elena was wonderful to work with as were Steven and Nick. Elena was wonderful to work with as were Steven and Nick. More
by STEPHENCOWDREY
Other Employees Tagged: Elena Redkin
January 05, 2022
I leased an Alfa Stelvio 2021 in late October 2021. The process took 5+ hours when I already was standing firm on my offer. Next thing 10 days later my engine light was on, the service department informed process took 5+ hours when I already was standing firm on my offer. Next thing 10 days later my engine light was on, the service department informed me that there was a leak in the “system” and they will need to replace a couple of the parts. They kept my car for over a week or so and I had to keep reaching out for updates. Less than a couple weeks later I got rear ended, a witness said that it didn’t look like my break lights were working. They referred me to a nightmare of a Body Shop and when I reached out to Ken and Joe they would not assist me and Joe hung up on me. It will be another 2 months until I get my car back and insurance won’t cover a car rental because my car is just sitting in the shop not being worked on. Overall the staff at this dealership have either been bully’s and or inappropriately flirtatious. I would advise going somewhere else. More
by alylew72
Other Employees Tagged: Ken Moore , Michael Abogunrin, Daniel Acevedo, Joe Guitterez And Mike (salesperson)
January 05, 2022
Their staff was outstanding at every level from the sale, to the paperwork to managing a 2500 mile delivery. I greatly appreciated their candor and their honest approach to the sale. They even honored a m to the paperwork to managing a 2500 mile delivery. I greatly appreciated their candor and their honest approach to the sale. They even honored a military service discount to the sale that they were not obligated to do. While I was nervous about purchasing a car from across the country sight unseen it was an outstanding experience that I would recommend to others. RLTW More
by james.ergas
Other Employees Tagged: Eric Martin, Nick Argos, Elena Redkin , Daniel Acevedo
December 19, 2021
It was a pleasure dealing with this dealership. Salesman It was a pleasure dealing with this dealership. Salesman and sales manager were very helpful. Thank you Felix It was a pleasure dealing with this dealership. Salesman and sales manager were very helpful. Thank you Felix More
by fnikeli
Other Employees Tagged: Eric Martin, Paul Marino , Daniel Acevedo
