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AutoNation Alfa Romeo Stevens Creek

San Jose, CA

4.6
24 Reviews

4520 Stevens Creek Blvd Ste 100

San Jose, CA

95129

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24 Reviews of AutoNation Alfa Romeo Stevens Creek

November 16, 2022

Samer is great, the organization is bad, really bad. Since day #1, I had bad experience, Gilmore, steven creek Blvd., same. Samer is a great adviser and obviously is as frustrated as his clients that h More

by joseph.cesana
Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Samer Khayati
Nov 21, 2022 -

AutoNation Alfa Romeo Stevens Creek responded

Hello Joseph, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 217-6793 to discuss what we can do to help.

November 14, 2022

Alfa of Stevens creek is very professional, try made me feel like more than just another customer. More

by erniegarciaa84
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samir
Nov 18, 2022 -

AutoNation Alfa Romeo Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2022

Samir, your service rep, is great when I am able to reach him, sometimes it takes a few tries to get through, not his fault. 2018 Giulia has always been serviced and well taken care of since we purchased it More

by tommaag
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Samir in service
Nov 03, 2022 -

AutoNation Alfa Romeo Stevens Creek responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Alfa Romeo Stevens Creek. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 10, 2022

Overall great customer service. I got my car serviced for a regular check up and they give a clear understanding of what to needs to be replaced and what to expect. They texted me, More

by Winston
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Samer
Oct 14, 2022 -

AutoNation Alfa Romeo Stevens Creek responded

Hi Winston, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 03, 2022

I decided to get a Stelvio Quadrifoglio after a "trial" with a Stelvio, which I had leased from the same dealership, so I am a returning customer. I reserved the car a few months back, and it came in ahead More

by WB
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
George Dieck, Karen Baker
Oct 10, 2022 -

AutoNation Alfa Romeo Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 27, 2022

My wife and I recently bought a brand new 2023 Alfa Romeo Stelvio Estrema. the car is beautiful and runs great. Our sales representative from Stevens Creek Alfa Romeo was Kyle Meiininger was outstanding in e More

by apboone
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Meininger. Sales consultant.
Sep 01, 2022 -

AutoNation Alfa Romeo Stevens Creek responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

August 01, 2022

My recent experience at Alfa Romeo Stevens Creek was very positive! I had to wait for a back ordered part, but once the part arrived, I had an excellent experience with the installation of the part and also More

by kingmanandrea
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Samer
Aug 04, 2022 -

AutoNation Alfa Romeo Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 21, 2022

Because of supply chain issues I had to wait a bit to get a windshield replacement. Once the dealership was able to get one the service experience was flawless. Quick, efficient, friendly and professional. H More

by Bob K
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Same, George
Jul 24, 2022 -

AutoNation Alfa Romeo Stevens Creek responded

Hi Bob! We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 05, 2022

My recent purchase at Alpha Romeo Stevens Creek was by far the easiest and smoothest vehicle purchase I've ever experienced. All the people that I worked with were exceptionally helpful and friendly. I More

by garylstewart
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Meininger, George Dieck, Kevin Sitch
Jul 06, 2022 -

AutoNation Alfa Romeo Stevens Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2022

Vo was the mist professional, kind and considerate salesman I have ever dealt with, George went out of his way to get me the best deal. More

by Cmgcagliostro
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Vo, George
Jun 30, 2022 -

AutoNation Alfa Romeo Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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