AutoNation Alfa Romeo Stevens Creek
San Jose, CA
24 Reviews of AutoNation Alfa Romeo Stevens Creek
Samer is great, the organization is bad, really bad. Since day #1, I had bad experience, Gilmore, steven creek Blvd., same. Samer is a great adviser and obviously is as frustrated as his clients that h Since day #1, I had bad experience, Gilmore, steven creek Blvd., same. Samer is a great adviser and obviously is as frustrated as his clients that he really loves to help. This is how companies lose great contributors. Samer as an employee helping and advising his clients deserves no less than 5 stars. The one star here is for the way the company operates post selling. My stelvio is 2018 and had issues from day 1. Gilmore on the other end, was the worst of the worst both on service and way I was treated. More
Samir, your service rep, is great when I am able to reach him, sometimes it takes a few tries to get through, not his fault. 2018 Giulia has always been serviced and well taken care of since we purchased it him, sometimes it takes a few tries to get through, not his fault. 2018 Giulia has always been serviced and well taken care of since we purchased it brand new in 2018. More
Overall great customer service. I got my car serviced for a regular check up and they give a clear understanding of what to needs to be replaced and what to expect. They texted me, I got my car serviced for a regular check up and they give a clear understanding of what to needs to be replaced and what to expect. They texted me, sent me a video, and phoned me on when my car was ready for pick up. More
I decided to get a Stelvio Quadrifoglio after a "trial" with a Stelvio, which I had leased from the same dealership, so I am a returning customer. I reserved the car a few months back, and it came in ahead with a Stelvio, which I had leased from the same dealership, so I am a returning customer. I reserved the car a few months back, and it came in ahead of time, exactly as specified as far as color, features, etc. This time I purchased it. The transaction was very smooth and quick. Minor problems were solved without any significant action on my part, which I appreciated. I am happy I could return the lease ahead of schedule and get the new car right away. The car was ready on time and in top shape. Everybody was nice and responsive. More
My wife and I recently bought a brand new 2023 Alfa Romeo Stelvio Estrema. the car is beautiful and runs great. Our sales representative from Stevens Creek Alfa Romeo was Kyle Meiininger was outstanding in e Stelvio Estrema. the car is beautiful and runs great. Our sales representative from Stevens Creek Alfa Romeo was Kyle Meiininger was outstanding in every way, he took his time and went over every option on the car. He made sure that all the functions , cell phones , radio , safety features are the way we want them. George the manager of the this dealership went out of his way to greet us several times. Recently I went back to the parts department to check out their accessories not too many add-on accessories but the two boys that waited on me bent over backwards trying to take care of all my needs that I wanted to add to the car. More
My recent experience at Alfa Romeo Stevens Creek was very positive! I had to wait for a back ordered part, but once the part arrived, I had an excellent experience with the installation of the part and also positive! I had to wait for a back ordered part, but once the part arrived, I had an excellent experience with the installation of the part and also the car's service that was required at the time. Everyone was very professional, especially Samer, my service advisor. I couldn't have asked for a better, more professional and positive experience. Thank you! More
Because of supply chain issues I had to wait a bit to get a windshield replacement. Once the dealership was able to get one the service experience was flawless. Quick, efficient, friendly and professional. H a windshield replacement. Once the dealership was able to get one the service experience was flawless. Quick, efficient, friendly and professional. Have had great sales experience at this dealership and now with Service as well. More
My recent purchase at Alpha Romeo Stevens Creek was by far the easiest and smoothest vehicle purchase I've ever experienced. All the people that I worked with were exceptionally helpful and friendly. I far the easiest and smoothest vehicle purchase I've ever experienced. All the people that I worked with were exceptionally helpful and friendly. I highly recommend this dealership if you are searching for a good deal on an Alpha Romeo, new or used. More
Vo was the mist professional, kind and considerate salesman I have ever dealt with, George went out of his way to get me the best deal. salesman I have ever dealt with, George went out of his way to get me the best deal. More