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Bob Baker Alfa Romeo Maserati

Carlsbad, CA

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50 Reviews

5555 Car Country Dr

Carlsbad, CA

92008

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50 Reviews of Bob Baker Alfa Romeo Maserati

January 27, 2019

Very disappointed November 2018. Was looking for a car to transport my 96 year old father. Got a coupon in the mail from Bob Baker Fiat. The coupon said bring in the O More

by Robthecarguy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Kurt Anderson, Sam Khoury
October 05, 2018

Great Service Very accommodating. Thanks Michael! The only thing is That previuosly, you guys would wash my car. I would hope you have this service in the futu More

by ergochic
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael
October 04, 2018

Profound lack of communication, contactibility and service The good first: Michael Shuffer was excellent, obliging and went out of his way to help and compensate for the rest of the department. We had a ma More

by skelempie
Overall Experience
Recommend Dealer
No
Employees Worked With
Shuffer
October 03, 2018

Bought used fiat. Sales people followed through with all of our requests. They returned all of our phone inquiries promptly and they coordinated with another sales pers More

by waynesandles
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marcella
October 01, 2018

Seems confused, compartmentalized, overworked. I had a 9:00 am appointment to have an extra fob and key programmed. More than 3.5 hours later - most of the time with me and the my car sitting unat More

by esoldinger
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Kurt Anderson
October 01, 2018

Gabriel did a great job! Gabriel was very knowledgeable and helpful! And Lisa was reachable and helpful in making an appointment after I called and left a message 24 hours pr More

by mfallon1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lisa who made my appointment and Gabriel who was my service advisor
October 01, 2018

Good work but late opening. Very courteous. I was told to come at 7:30 am Saturday. They open at 8:00 I found when I arrived. They opened at 8:15, were then courteous, did the work in a timely More

by jcw43210
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel
September 28, 2018

For a dealership pretty good but Victoria made it awesome! I was told by a service manager at the Chrysler dealer in Escondido that my issues were not covered on my extended warranty, but I knew that they were More

by tracigetsinger
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Victoria in Service was the only one that helped me.
September 28, 2018

Loose end * made an appointment a week ago for battery software update.recall but no record was found in the computer system * they fix cars came after us and More

by elpwo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Gallegos
September 27, 2018

You guys ROCK! Begining with Gabriel my service advisor and ending with Tony shuttling me back...let’s not forget Chuck who did the service ?? Patient, kind and sinc More

by sharonlfarber
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel, Tony, Chuck
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