Todd Maserati Alfa Romeo of Danbury
Danbury, CT
Filter Reviews By Type
Showing 359 reviews
An exceptionally positive experience purchasing a CPO Maserati, more attentive and accommodating even than I'm accustomed to at a competing brand dealership I've purchased 15+ cars from over the last 20 Maserati, more attentive and accommodating even than I'm accustomed to at a competing brand dealership I've purchased 15+ cars from over the last 20 years. I am definitely "sold" on becoming a repeat client. The whole team has an extremely transparent approach to doing business, a rarity at most car dealerships. Bravo! More
This dealership was beyond attentative, professional, pleasant and very well informed on the maserati levante which I purchased. I would recommend them to anyone looking to purchase a maserati. pleasant and very well informed on the maserati levante which I purchased. I would recommend them to anyone looking to purchase a maserati. More
Todd Maserati of Danbury CT is definitely a top drawer dealership. Extremely professional yet extremely friendly and very knowledgeable and accommodating when trading and purchasing a vehicle. I would hig dealership. Extremely professional yet extremely friendly and very knowledgeable and accommodating when trading and purchasing a vehicle. I would highly recommend them to anyone looking to purchase either new or preowned vehicle from them. Todd, Amie, Jake and Mike are the people I have dealt with and each and everyone of them was a pleasure to work with. More
It seemed strange buying a used Ram pickup at a Maserati dealer. However I was treated the same as any other customer. The vehicle was what I wanted and the salesman and manager worked with me to make the d dealer. However I was treated the same as any other customer. The vehicle was what I wanted and the salesman and manager worked with me to make the deal happen. It was nice to have this old school service that seems to be absent in the impersonal world of online shopping. Highly recommend. More
Excellent service at Todd Maserati Alfa Romeo of Danbury. Eric always answers all my questions thoroughly and makes sure he clearly communicates throughout the entire process. Eric always answers all my questions thoroughly and makes sure he clearly communicates throughout the entire process. More
WORST EXPERIENCE EVER! and I have bought a lot of cars in my life. Bought the car remotely, sight unseen through Auto Trader. Car showed up on an open trailer (you'd think and I have bought a lot of cars in my life. Bought the car remotely, sight unseen through Auto Trader. Car showed up on an open trailer (you'd think spending almost $90k it would have come in an enclosed trailer), NO GAS, no spare key, not detailed or even clean, no temp tag, damaged window tint from the sticker someone removed as well as a warranty sticker still on it. After multiple calls and texts, I was promised a replacement key, detail, window tint repair and a gift card for gas and my inconvenience. To date (three weeks later), I had to go to a local dealer for the key, detail and window tint (3 separate trips), which was paid for but NO GIFT CARD. Complete inconvenience for me for having to do their job of delivering a car to a reasonable standard/expectation. They promised they would do the right thing and follow thru, I am giving up. Clearly, they cannot be trusted, and don't follow through with their promises! More
BRIAN ECKERT, Fixed Operations Director provided such an excellent customer service experience as always! I message Brian that I need an oil change for my Alfa Romeo Giulia and his response was “I can come excellent customer service experience as always! I message Brian that I need an oil change for my Alfa Romeo Giulia and his response was “I can come and just pick it up at your house and return it.” Brian picked it up and brought it back to our house and not only Brian did all of this, my car was also washed and vacuumed! How awesome is that! Todd Maseratti Alfa Romeo dealership never failed to provide our family high quality Customer Service from all departments. Sales, Finance and Service Department all deserve ⭐️⭐️⭐️⭐️ ⭐️ and why we already leased and purchased 4 cars in the last 3 years. We love this dealership and I already leased and enjoyed my Alfa Romeo Stelvio but I wanted to try the Giulia and I’m loving it! More
Eric and Brian are always professional and courteous. The work done was perfectly executed and done efficiently. Todd and his crew are the "Go To" in the dealership business. The work done was perfectly executed and done efficiently. Todd and his crew are the "Go To" in the dealership business. More