33 Reviews
Write a Review33 Reviews of Alex Turner
September 12, 2022
Best buying experience ever! The staff was so helpful and made my buying experience perfect! The staff was so helpful and made my buying experience perfect! More
Other Employees Tagged: Michael Mueger, Chris Walker
September 02, 2022
Best buying experience I have ever had! The level of service was incredible. Everyone was great! The level of service was incredible. Everyone was great! More
Other Employees Tagged: Michael Mueger, Chris Walker
March 05, 2022
It was a great experience from start to finish. The process was fast, fun and efficient. I would definitely recommend Arrigo Alfa Romeo to my friends and family. The process was fast, fun and efficient. I would definitely recommend Arrigo Alfa Romeo to my friends and family. More
Other Employees Tagged: Claudio Perez, Chris Walker
January 01, 2022
Alex was awesome from the moment I walked in and showed me to what vehicle I wanted to look at already had a used truck in mind and he took me to it showed me the CARFAX and let me test drive it with no pr me to what vehicle I wanted to look at already had a used truck in mind and he took me to it showed me the CARFAX and let me test drive it with no pressure of purchasing the vehicle what I wanted to know he had the information. When it came time to purchase which I was happy with mike the manger was great and friendly able to get me in with also no pressure to buy he showed me all the numbers and wanted to make sure I was comfortable with my purchase and at the end of the day I walked out with my truck. Overall great customer service and if I were to ever get another Vehicle this will be my first stop to go More
Other Employees Tagged: Michael Mueger
December 23, 2021
I had a very pleasant experience. The dealership was clean and inviting and Alex was extremely helpful. clean and inviting and Alex was extremely helpful. More
Other Employees Tagged: Michael Mueger, Chris Walker
November 30, 2021
Bait and Switch. Today I was treated to my very first "click-bait" pricing in a very long time. This dealership offered a 2018 Tesla for $44,000, ~ $3K off of its KBB Value. I talk to the Sales Manag "click-bait" pricing in a very long time. This dealership offered a 2018 Tesla for $44,000, ~ $3K off of its KBB Value. I talk to the Sales Manager, Hollando, and say I'm interested. Ideally, I would like to buy it today. • First Red Flag: They told me they do not accept outside financing. "But, sir, I am preapproved at 1.49%." Hollando said he'd talk to the finance manager. Trying to move the deal along, I asked for the deal sheet. this is what I got: The deal sheet is headed by the car's present market value of $47,143.00. Their price, as stated on their website, is $44,000. $1,995.00 for the "Arrigo Advantage" treatment. Hollando claimed every car Arrigo West Palm sells comes with this addon. I asked what was included and got a mumbled explanation equating to some unknown type of paint treatment, anti-theft etching on the windows, protective film on the headlights... junk. The price of this service was irreversible and non-negotiable. $2,641.00 Reconditioning. This car must have needed a ton of work. Or they were getting ripped off. Subtotal - ** $48,636.00 ** So now the price for the car has climbed above KBB value with dealer add ons and overprices fluff. Taxes, fees, and sneaky line items : 199.00 Taxable Fees (Estimated). This fee is supposed to cover titling the car. 998.00 Doc Fee. This is the dealer's fee for doing the deal. Non-negotiable like the rest of the items. 3,039.98 Tax 804.45 Non Tax Fees. No one could tell me what these fees were. ALL IN, TOTAL PRICE - $53,677.43 This car could not have been purchased for the advertised $44,000 under any conditions. Belieeeeeve me, I tried. Hollando and the General Manager both communicated to me that the add ons were how they do business. Supposedly there was never a bait and switch. With the "Arrigo Advantage" and reconditioning costs, the car's price is $4,000 more than the price they advertised. In my heart, this feels like deceptive selling. My inner sense of fair and decent treatment of others is why I have taken 45 minutes out of my day to write what is quickly turning into a novel. Please do not do business with Hollando the Sales Manager / Finance Manager. He was happy to listen but told me I was dreaming if I thought I could buy the car I wanted for the price posted on their website. More
Other Employees Tagged: Hollando Mathurin
November 24, 2021
Coming to Alfa Romeo at Arrigo is always a pleasant and exciting experience. Great professionals are ready to assist me . They are competent and knowledgeable exciting experience. Great professionals are ready to assist me . They are competent and knowledgeable More
Other Employees Tagged: Claudio Perez , Larry Voloshin