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THE COLLECTION

Coral Gables, FL

4.6
533 Reviews

200 Bird Rd

Coral Gables, FL

33146

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Showing 533 reviews

November 05, 2022

The worst service experience I have ever encountered at a Porsche dealer. I lost the key to my 2004 Boxster during hurricane Ian. I ordered a new key fob through the dealer and had the car towed from Key W More

by jr08752
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Joey Tejada
October 27, 2022

Brought My car to BMW and seems The Collection didn't really deliver the car in the best condition. I'm a client with TC but this time I have to drop a bad review is not how I was expecting it to be han More

by karimcliff
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Wilton
September 23, 2022

The people at collection let you feel extra special , Luis Hernandez in particular . He gave me the white glove treatment all the way till new car was in my condo . Will only buy at this dealership . The More

by Sevensevenbuilders
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
Sep 26, 2022 -

THE COLLECTION responded

Thank you for the excellent review! We're happy to hear Luis provided you with an excellent experience and we look forward to seeing you again next time here at The Collection!

September 22, 2022

Seamless experience is by leasing our Alfa Romeo. Charmain was great, efficient, and thorough. Great experience. Ken Pyatt More

by Chau and Ken
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Charmain
Sep 23, 2022 -

THE COLLECTION responded

Ken, thank you for trusting The Collection team with your business! We hope you enjoy your new vehicle and look forward to working with you again in the future!

September 15, 2022

I am very pleased with the work and service that I received at the Collection, and I must say that Mikhail is a professional and a very courteous person. He immediately took care of me and he made a More

by Linaperezabreu
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael at the Service Dept
Sep 16, 2022 -

THE COLLECTION responded

Thank you for taking the time to share this kind review! We're happy to hear Mikhail took great care of you throughout this experience and we'll be sure to let him know how much you appreciate his excellent service. Thanks for trusting The Collection with your vehicle and please don't hesitate to reach out if there's anything else we can do for you!

September 09, 2022

Excellent service. Misdiagnosed problem twice but caught it. Fixed car quicker than expected. A bit expensive but time and courtesy excellent. More

by JPruitt3rd
Customer Service
Quality of Work
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 09, 2022 -

THE COLLECTION responded

Thank you for sharing your experience! We're so glad we could assist you and hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Collection

September 09, 2022

The personalized attention offered by Eddieon every service visit is outstanding and professional ! I appreciate the work done at The Collection. I fully recommend Eddie as the best employee that has More

Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
Sep 12, 2022 -

THE COLLECTION responded

Thank you for trusting Eddie & The Collection team with your service needs! We appreciate your support and look forward to your next visit!

August 26, 2022

Andres was amazing to work with! He really knows his the car inside and out. His client service is second to none! His advice when building my car was spot on, he actually advised wh More

by KenC
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andres Jaramillo
Aug 26, 2022 -

THE COLLECTION responded

Thanks for the five stars, Ken! We're honored to hear that Andres could assist you during your visit with us here at The Collection. We hope to see you back for all of your future automotive needs!

August 26, 2022

Jimmy Gonzalez did excellent work making the process easy and seamless. He took the time on the test drive and also took the time to highlight the key features in the Porsche Cayenne. More

by Kartik
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gonzalez, Jimmy
Aug 29, 2022 -

THE COLLECTION responded

Thank you for the wonderful review! We're happy to hear Jimmy made your visit a smooth one and we hope to see you again next time here at The Collection!

August 17, 2022

An excellent service. I would never go to another dealership for the same brands. I was assisted by Mario Rodríguez at Maserati. A very kind and fine gentleman that unders More

by rtrotti
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodríguez
Aug 18, 2022 -

THE COLLECTION responded

Mario and the team are pleased that you found a great vehicle at The Collection! Thank you for taking the time to leave us your great review!

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