Gabriel Elmassih

I purchased a 2015 Porsche Boxster online from my home in Salt Lake City - a risky proposition for a 7-year-old sports car. My sales rep, Gabriel Almasseh, was responsive, helpful and reasonable. The trans Salt Lake City - a risky proposition for a 7-year-old sports car. My sales rep, Gabriel Almasseh, was responsive, helpful and reasonable. The transaction went smoothly via wire transfer, and the car arrived in seemingly perfect condition via covered carrier. But two mechanical problems arose, which (it being a Porsche) were quite costly to repair. One letter to Boston Motorsports, enclosing repair invoices and requesting reimbursement under the dealer‘s comprehensive 90-day warranty, and I was contacted by John Doran of the dealer’s parent company, apologizing for the problem and promising reimbursement. And reimbursement, in full, came via special carrier, barely a week later. Buying a used vehicle online, from across a continent, is bound to come with some uncertainties. And pre-owned vehicles are rarely perfect, nor can we expect them to be so. But a dealer willing to address problems in this fashion makes the process viable - and pretty much blows all the stereotypes of “used car salesman” out of the water. Thanks Gabriel, Christian and John for your professionalism and kindness! More

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