Golling Alfa Romeo FIAT of Birmingham
Birmingham, MI
5 Reviews of Golling Alfa Romeo FIAT of Birmingham
Awesome service from beginning to end. Even the restroom was very clean and nice smelling. Enjoyed the experience. Thank you guys Even the restroom was very clean and nice smelling. Enjoyed the experience. Thank you guys More
Picked a vehicle in September 2020, and loved it so much. We had a good experience with Gino, our salesman, who was very helpful with his advice and setting us up with a deal that we came back in March 2021 We had a good experience with Gino, our salesman, who was very helpful with his advice and setting us up with a deal that we came back in March 2021 and leased a second vehicle. More
Amazingly helpful I am working with the sales person Michael Yamarino. He has been nothing but helpful and communicative! I have not purchased yet, but am a serious buy I am working with the sales person Michael Yamarino. He has been nothing but helpful and communicative! I have not purchased yet, but am a serious buyer. We live about 3.5 hours from this dealer as there isn't an Alfa Romeo dealer in our area. Many other dealers wouldn't even talk to us or were very unsupportive as we need to do things by phone and email. So far, I've done everything via email and Michael continues to be very transparent and open with the cars, prices, features, etc. He provided me with extra help as there was an issue with getting the window sticker. Although it's via email, he has shown me the same type of help and care that someone that visited the dealer. I couldn't be more happy with this dealer and Michael Yamarino. I hope to visit there in the next two weeks to test drive and see the car I'm interested in. More
Poor customer service, unprofessional I was looking to purchase a Guilia recently, and was very disappointed that the salesman refused to take me on a test drive. I offered to submit a cre I was looking to purchase a Guilia recently, and was very disappointed that the salesman refused to take me on a test drive. I offered to submit a credit check and bring in a tax return to verify my income, and still was refused in a very rude and condescending way. I cannot understand why asking to drive a car you are about to purchase is such a problem. When I called Ann Arbor, the sales manger Collin Ulvund called me back personally. I cannot tell what a night and day difference it was dealing with him than the people at Alfa Birmingham. Not only did Collin agree to the test drive, he was very gracious about it and arranged for me to drive the car at a track. Needless to say, I bought the car 2 days later. If you live in the metro Detroit area and are think of purchasing an Alfa Romeo, I can tell you it is worth the drive to Ann Arbor! More