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Southern Dodge Chrysler Jeep Ram FIAT

Norfolk, VA

4.5
1,516 Reviews
Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo of Norfolk have a Big Selection of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Dodge-Chrysler-Jeep-Ram-FIAT and Southern Alfa Romeo are part of the Southern Auto Group...Serving the community for over 40 years. Before You Buy, Give Southern A TRY!
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2747 N Military Hwy

Norfolk, VA

23518

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Showing 1,516 reviews

December 05, 2022

Service was very good. The sales person stayed past his time to leave. Thanks all. More

by richjr1509
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jari Ricks
Dec 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 04, 2022

Friendly, professional service staff, excellent service. Facilities are dated and unattractive customer lounge was being renovated, interim was very uncomfortable. Completed update will help dramatically More

by jdbyrne
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 04, 2022

Enjoyable experience in making a major purchase. Very friendly and excellent service through the entire process. More

by Rob
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great job, Rob!

December 03, 2022

Very Friendly and Amazing Sales Personnel. The Business is Punctual. Recommend location to family and friends 😊 More

by luvduhnaee
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 01, 2022

Outstanding service as always. Southern Dodge is my go-to for all of my automotive needs. More

by billmesta
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember their name but they were outstanding
Dec 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Bill! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 01, 2022

Very pleasant experience. The salesman was very knowledgeable and was able to answer all of my questions. The business manager went above and beyond to give me the best deal. More

by LENNYAUBE123
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 29, 2022

This is about my 20 Jeep I have bought at your dealership. My problem this time was that my old Jeep was not completely emptied by my salesman before the trade was complete. I am a man in a whee More

by DCAROLE
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Alexander
November 29, 2022

Service was great and they got my car done early. They were a lot more courteous than Southern GMC. The old lady that sounds like she smokes ten packs a day is very rude and I will never go back thei More

by cbuck0
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Carey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 5-star response and will be here for any needs you should have in the future.

November 28, 2022

They couldn’t find what was wrong with my Jeep and no one call to say anything or for me to pick it up I had to keep calling multiple times. More

by washington_mel
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via [email protected]. We hope to hear back from you soon.

November 27, 2022

My warranty service call was handled very efficiently and professionally. I was in and out of the dealership in less than thirty minutes. More

by M.WAYNE.MCKENZIE
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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