John Ailstock
John  Ailstock at Southern Dodge Chrysler Jeep Ram FIAT
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John Ailstock

Sales Manager

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of John Ailstock

December 01, 2022

Dealership Rating
Employee Rating

Very pleasant experience. The salesman was very knowledgeable and was able to answer all of my questions. The business manager went above and beyond to give me the best deal. More

by LENNYAUBE123
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Sarrazola

Dec 01, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 19, 2022

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Employee Rating

Jorge has continued to be a very valuable partner with our company in helping service our commercial vehicle needs along with your top notch management team and Jorge we value this great partnership and y More

by [email protected]
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Sarrazola, Todd Nichols , Jay Gurganus

Nov 20, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 11, 2022

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Tina is awesome. She knows how to take care of her customers. I wouldn’t take my car to any other dealer in the country. You won’t get the service you deserve if you More

by kyle.kupiszewski
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again! Enjoy the weekend.

October 21, 2022

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They told me arrive at 1pm when the techs return from lunch. I had the impression that they would be able to work on it then, so I was disappointed with the wait time. otherwise everything was fine. I wa More

by SIRLEO
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: John was good when I bought my van. Why am I forced to rate him now?

Oct 21, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and have forwarded everything to our leaders to better you experience.

October 19, 2022

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I can’t thank John ( sales), Naz, and Eric for making this a very satisfying experience for me. They went above and beyond to help me and I’ll forever be doing business there with them. Thanks again More

by RTARANTOLA1229
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Oct 19, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 19, 2022

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Employee Rating

Very attentive and helpful great customer service I truly appreciate their help and time with my purchase More

by CHERYLJACOBS413
Customer Service
Friendliness
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Recommend Dealer
Yes
Oct 19, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 11, 2022

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EVERYTHING WAS GREAT FROM THE ORIGINIAL ORDER TO THE DELIVERY. EVERYONE I MET ALONG THE WAY WAS VERY PROFESSIONAL. VEHICLE WAS GREAT AND PERFECT. More

by mupright
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Oct 12, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 27, 2022

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Employee Rating

Excellent service and the entire team was not pushy or made us feel like we needed to rush into buying the Jeep. It was our second time buying a car from the Southern dealerships and we will continue to More

by Nathan Rice
Customer Service
Friendliness
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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Thomas , Eric Alexander

Sep 27, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 23, 2022

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Employee Rating

Great experience from order to delivery. The people at the store kept me up to date with the status along the way. Everyone was awesome to deal with and the vehicle was better than expected More

by mupright
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Fridel, John Bryant , Mark Biallio

Sep 23, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 18, 2022

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Employee Rating

I purchased some additional warranties for my Jeep After reviewing the fine print i decided to cancel the warranties 3 days after my purchase. Almost 7 weeks later I am getting the runaround about cancell More

by Clumsden
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

Other Employees Tagged: Shannon Thomas

Sep 19, 2022

Southern Dodge Chrysler Jeep Ram FIAT responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing [email protected] or responding directly to this review with the requested information. We hope to hear back from you soon.

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