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Russell Westbrook Alfa Romeo Maserati Fiat - Service Center

Van Nuys, CA

4.8
963 Reviews

963 Reviews of Russell Westbrook Alfa Romeo Maserati Fiat - Service Center

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December 06, 2022

Liz the Service Advisor is the best! Always takes good care of me and my Alfa Romeo Stelvio. I’m so glad to have her on the Service team! More

by jonathanolvera
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vahag Zhamkochyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Swan Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz
December 03, 2022

It was easy to make an appointment with Russel Westbrook Alfa Romeo. I was treated with polite efficacy when I arrived with my car and the service and repairs were completed in good time for a reasonable co More

by Lindsay
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohana
December 02, 2022

I received fast, friendly service on my first visit. Will definitely return for next service. More

by HypeMan
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth in Service Dept.
December 01, 2022

Fantastic customer service thank you! Elizabeth was so helpful and friendly! I will definitely be returning to Russell Westbrook Van Nuys when I need to service my Fiat 500E again. More

by Milo
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
December 01, 2022

I have not seen a group of people who are more pleasant and obviously enjoying working with cars. Always very helpful, do their best to solve issues with my car. More

by Olga Lavinthal
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Joanne are the best
December 01, 2022

Yohana was very nice and provided excellent service during my visit. I was able to get a loaner car right away. She always responded to my calls and text messages right away. Overall, excellent servic More

by s_davtyan
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohana was great. Joe D. was great.
December 01, 2022

I’ve high regards for Frank Moreno in the service department. He has always been so courteous and professional every time I brought my car in for service. He makes sure it’s done right. More

by Thom
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
December 01, 2022

Frank Moreno and Elizabeth Flores did a fantastic job! Frank and Elizabeth are both very knowledgeable about the products and services offered by Alfa Romeo and the Russell Westbrook dealership! I was ver More

by USCTROJANFAMILY
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno and Elizabeth Flores
December 01, 2022

I brought my car in for its first service. The customer service was great, but I don't actually know if the fluids were replenished. I went on a short road trip and had to open up my hood and More

by CINDY.E.2010
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
November 30, 2022

Easy to make reservations, quick to receive the car and they ordered a ride-share to get me back home. They let me know what the problem was, when they could get the issue resolved and executed on the plan More

by AUSTINKEYS
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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