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Luis Valdez
Luis Valdez at Russell Westbrook Alfa Romeo Maserati Fiat

Luis Valdez

Sales Manager

Russell Westbrook Alfa Romeo Maserati Fiat

5711 Van Nuys Blvd
Van Nuys, CA 91401

4.7
100 Reviews
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Dealership Experience

2 yrs, 7 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

English English

100 Reviews of Luis Valdez

December 06, 2022

Dealership Rating
Employee Rating

Liz the Service Advisor is the best! Always takes good care of me and my Alfa Romeo Stelvio. I’m so glad to have her on the Service team! More

by jonathanolvera
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vahag Zhamkochyan, Swan Kim , Jacqueline Fournier , Liz

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December 04, 2022

Dealership Rating
Employee Rating

I found a car that I was looking for and when I got there .They took great care of me and I got a good price More

by Andy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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December 01, 2022

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Employee Rating

It was a challenge purchase because of the distance. Everyone was very patient with me and they went out of their way to close the deal More

by Sherry
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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November 19, 2022

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Employee Rating

I'm so happy with the service, Yohanna is so professional, and i they always fix my car the first time i drop it off More

by MICHAEL_LOYAL8
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Vahag Zhamkochyan, Swan Kim , Jacqueline Fournier , Yohanna

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Nov 21, 2022

Russell Westbrook Alfa Romeo Maserati Fiat responded

Thank you for the 5 star review, Michael. We appreciate your kind words towards Yohanna!

Nov 21, 2022

MICHAEL_LOYAL8 responded

Thank you so much Yohanna, she is so professional and always took care of my vehicle the best. I'm so happy with it that i don't have to go back and forth to fix my vehicle. She always pay attention to what has to be done to the car and do her beat to finish it as soon as possible. And always call and follow up to make sure everything was perfect

November 17, 2022

Dealership Rating
Employee Rating

Frank is awesome, this dealership is amazing when it comes to service. They always go above and beyond. I'm definitely buying an alpha from there next to pair with my Fiat More

by [email protected]
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vahag Zhamkochyan, Swan Kim , Jacqueline Fournier , Frank

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Nov 17, 2022

[email protected] responded

Frank is awesome, this dealership is amazing when it comes to service. They always go above and beyond. I'm definitely buying an alpha from there next to pair with my Fiat

Nov 21, 2022

Russell Westbrook Alfa Romeo Maserati Fiat responded

Thank you for the 5 star review, George. We are happy to hear your experience with Frank went great, we appreciate your business!

November 16, 2022

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Employee Rating

The dealership was fantastic with a last minute issue I had. Just minutes before they were set to close for the day I arrived in a rush and they were patient while quickly helping me to get on my way safel More

by Katz1
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vahag Zhamkochyan, Swan Kim , Jacqueline Fournier , Elizabeth

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Nov 17, 2022

Russell Westbrook Alfa Romeo Maserati Fiat responded

Thank you for the 5 star review. We are happy to hear we were able to assist you, we appreciate your business!

November 14, 2022

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Employee Rating

I have always had a good experience at Russell Westbrook. They are friendly, courteous, professional and know their business . More

by Importuna
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2022

Russell Westbrook Alfa Romeo Maserati Fiat responded

Thank you for the 5 star review. We appreciate your business and kind words!

November 09, 2022

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Employee Rating

I was happy to buy my car from Russell Westbrook, and I appreciate Stany for his kind help to make a good deal. More

by vardan.balayan
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stany

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Nov 09, 2022

Russell Westbrook Alfa Romeo Maserati Fiat responded

Thank you for the 5 star review, Vartan. We are happy to hear about your experience, we appreciate your business!

November 08, 2022

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Employee Rating

Shady people they till you one thing and don’t honor it! My sales guy Richard was great to work with very easy going guy but the finance manager is a joke, shady and not honest! LIAR horrible wouldn’t reco More

by momoney
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Vahag Zhamkochyan, Swan Kim , Jacqueline Fournier

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Nov 08, 2022

Russell Westbrook Alfa Romeo Maserati Fiat responded

Hi Momoney, If you can message me your information, I would like to further discuss. I am sorry you were not satisfied with your visit. I can look into why you are unhappy with your visit if you can let me know your information. I'd love to chat. Jacqui Fournier, BDC Manager

November 01, 2022

Dealership Rating
Employee Rating

Best experience of my life! Everyone was so accommodating and genuinely nice and extremely helpful! I’ve purchase 2 vehicles in a span of a month. Will highly recommend to all m More

by SPORTYMOM7
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
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