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Swan Kim
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Swan Kim
Sales Operations and Customer Experience Manager
Russell Westbrook Alfa Romeo Maserati Fiat
5711 Van Nuys Blvd
Van Nuys, CA 91401
106 Reviews
106 Reviews
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106 Reviews of Swan Kim
December 06, 2022
Liz the Service Advisor is the best! Always takes good care of me and my Alfa Romeo Stelvio. I’m so glad to have her on the Service team! Always takes good care of me and my Alfa Romeo Stelvio. I’m so glad to have her on the Service team! More
by jonathanolvera
Verified CustomerOther Employees Tagged: Luis Valdez, Vahag Zhamkochyan, Jacqueline Fournier , Liz
Helpful 
November 19, 2022
I'm so happy with the service, Yohanna is so professional, and i they always fix my car the first time i drop it off professional, and i they always fix my car the first time i drop it off More
by MICHAEL_LOYAL8
Other Employees Tagged: Luis Valdez, Vahag Zhamkochyan, Jacqueline Fournier , Yohanna
November 17, 2022
Frank is awesome, this dealership is amazing when it comes to service. They always go above and beyond. I'm definitely buying an alpha from there next to pair with my Fiat comes to service. They always go above and beyond. I'm definitely buying an alpha from there next to pair with my Fiat More
Other Employees Tagged: Luis Valdez, Vahag Zhamkochyan, Jacqueline Fournier , Frank
November 16, 2022
The dealership was fantastic with a last minute issue I had. Just minutes before they were set to close for the day I arrived in a rush and they were patient while quickly helping me to get on my way safel had. Just minutes before they were set to close for the day I arrived in a rush and they were patient while quickly helping me to get on my way safely. More
by Katz1
Other Employees Tagged: Luis Valdez, Vahag Zhamkochyan, Jacqueline Fournier , Elizabeth
November 11, 2022
Replaced the battery on a new 2 month old Alfa Romeo Guilia. I was pleased with the service. Guilia. I was pleased with the service. More
by KarenaMandel
Other Employees Tagged: Jacqueline Fournier
November 08, 2022
Shady people they till you one thing and don’t honor it! My sales guy Richard was great to work with very easy going guy but the finance manager is a joke, shady and not honest! LIAR horrible wouldn’t reco My sales guy Richard was great to work with very easy going guy but the finance manager is a joke, shady and not honest! LIAR horrible wouldn’t recommend this place look elsewhere More
by momoney
Other Employees Tagged: Luis Valdez, Vahag Zhamkochyan, Jacqueline Fournier
October 28, 2022
They left us alone to browse until we had a series of questions which they were able to answer in a knowledgeable and understandable manner. The purchase process went smoothly with no pressure and very questions which they were able to answer in a knowledgeable and understandable manner. The purchase process went smoothly with no pressure and very transparent would definitely buy from them again. More
by alistair1
Other Employees Tagged: Vahag Zhamkochyan, Jacqueline Fournier
October 22, 2022
Frank was amazing. Very professional, nice and caring. That was my best experience ever in this dealership. Thank you! Very professional, nice and caring. That was my best experience ever in this dealership. Thank you! More
by JULIA.KLEMPNER
Other Employees Tagged: Luis Valdez, Vahag Zhamkochyan, Jacqueline Fournier , Frank ( don’t remember last name)
October 14, 2022
Professional, helpful, efficient and timely. Such a great experience working with this team. I could not have asked for a better experience. Such a great experience working with this team. I could not have asked for a better experience. More
by jamie.hamilton
Other Employees Tagged: Jacqueline Fournier , Lilia Alvarado
October 05, 2022
Frank in the service department helped me get through some early problems. If I still had my company, I would have hired him on the spot. some early problems. If I still had my company, I would have hired him on the spot. More
by 1krugler
Other Employees Tagged: Jonathan Olvera, Frank
