Galpin Volvo
Van Nuys, CA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 83 reviews
Avoid Aston Martin is a luxury car. ...the experience with them beyond the lease was awful specifically the service department and getting replacement parts that took a year of followup ...the experience with them beyond the lease was awful specifically the service department and getting replacement parts that took a year of followup on my part only to no avail or date they would have them. Management is unresponsive. Offered no resolution. Put me in contact with someone that was unprofessional and inept that did not return phone calls or emails. Worst experience in any caliber automobile I have had in the pasts More
If it wasn’t for Eric Felder, I would not have purchased my Volvo S60. He patiently and professionally answered my questions about the plug-in hybrid and about the Scandinavian philosophy behind Volvo desig my Volvo S60. He patiently and professionally answered my questions about the plug-in hybrid and about the Scandinavian philosophy behind Volvo design. I really love this car. First of all, the battery has longer range (about 43 miles) than it was presented to me, which is usually the other way around. And the car drives with power with a great sense of stability. Everyone who saw it was impressed, and honestly, surprised that a Volvo can be so powerful and luxurious. Volvo is not any more a “safe grandpa car”. Thanks to Eric for helping me make the choice. More
Had a great experience with George Linares. He made my purchase simple and fun. From picking out the car to going over the options it was all smooth. I’ll make sure to recommend him to my frien He made my purchase simple and fun. From picking out the car to going over the options it was all smooth. I’ll make sure to recommend him to my friends and family. Thanks George!! More
Best experience i have had at a dealer. I stuck around and got all my new cars thanks to George. Goes above and beyond for his clients which is why i refer all my friends looking for a car I stuck around and got all my new cars thanks to George. Goes above and beyond for his clients which is why i refer all my friends looking for a car to George. Who also go home happy. Thank you More
Galpin Volvo has to be one of the most pleasant dealerships I’ve visited. The staff was great! Particularly a gentleman by the name of Jorge who helped me with my purchase. Jorge was easy to talked dealerships I’ve visited. The staff was great! Particularly a gentleman by the name of Jorge who helped me with my purchase. Jorge was easy to talked to and was able to answer all my questions. He was able to understand my wants and needs. He made a couple of suggestions and was able to get me what I exactly needed. If you guys ever swing by Galpin Volvo I suggest you ask for Jorge. More
I say one of the easiest car buying experiences, George Linares made it very easy helping me buy a Golf GTI. You always get those salesmen who try to push and peer pressure you into making a financial mist Linares made it very easy helping me buy a Golf GTI. You always get those salesmen who try to push and peer pressure you into making a financial mistake but George on the other hand understood what I was able to afford and if I said no he was completely fine as a sales person should be. Not only did he help me but once in a while I will get a message from him checking up on how I am doing with the car. 100% recommend it. More
Eric Felder came highly recommended. He worked hard to find the right vehicle for me. Super patient with me while I made my decision. Extremely knowledgeable walking me through all of th He worked hard to find the right vehicle for me. Super patient with me while I made my decision. Extremely knowledgeable walking me through all of the great aspects of my Volvo and giving me instructions. Appreciate his time and effort! More
Purchased a 21 first edition bronco from the Volvo / Aston Martin sales 3 months ago. Of course overpaid as i wanted one. They jacked the price $40k . I agreed to it so not the issue. Issue is they s Aston Martin sales 3 months ago. Of course overpaid as i wanted one. They jacked the price $40k . I agreed to it so not the issue. Issue is they sent it to their custom shop GAS (Galpin Auto Sports) for some upgrades. They installed a roof rack , a rear kitchen, tinted the windows and installed PPF . Positive - the rack and windows were installed great. Negative. The rear kitchen was installed the complete opposite of what was written and agreed to . Was supposed to be removable and told them to prep for solar that I would install. They drilled holes all in my trim. Like big 3” holes and drilled the cabinets to the floor, etc. Completely not what was written and agreed to. they did not offer to pick up truck and fix so i ended up just fixing my self. PPF was a complete mess. Peeling on edges on the doors and the rear. I sent them pictures as soon as it was delivered. We live up in the Bay Area so had the truck delivered to us up here and unfortunately didnt get to see it in person first. But it was brand new. Happy to post pics here if i could . Went back and forth with them and 6 weeks later they sent it to a shop up here. Now are complaining that it peeled so much as it did get worse from general life, kids, washing, etc. Galpin has history from years ago but from what i read now after the fact is not the same company it once was. Need to go back to the roots and focus on customer service. Guess thats what happen when you blow up and become big. You forget how you started and where you came from and the blood, sweat and tears it took to build it. Absolute worst automotive experience i have had in my 47 years on this earth. Just bad. Could not do any custom work i wanted additionally . Said they could not install a sub in my bronco as now room. Custom shop…i think not. A generic parts installer i have learned. Oh and i had to pay a ford dealer up here in the Bay Area $500 to fix the sat radio as they screwed up the signal with the roof rack install. All the doors looked like the pic below and the rear door. More
I have been a long time Galpin Volvo customer. So naturally when my Volvo lease came to and end I went to Galpin Volvo for another one. This time I met with Claudia. She made the process just as e So naturally when my Volvo lease came to and end I went to Galpin Volvo for another one. This time I met with Claudia. She made the process just as easy if not easier than all the other times. I love my new XC60 and so does my family. Thank you Claudia and Galpin Volvo. More