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Desert European Motorcars
Rancho Mirage, CA
262 Reviews
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Showing 262 reviews
March 07, 2022
My Aston Martin battery died on a Friday night and the service advisor Ian Labrecque was on the phone trying to find a tow company who could take the car to the dealer for repair. he was with us on the p service advisor Ian Labrecque was on the phone trying to find a tow company who could take the car to the dealer for repair. he was with us on the phone until 10pm . I have not experienced such great service from any other dealer. He even explained to the tow truck driver how to charge the battery and its location. Simply amazing service. I consider myself very lucky to have this dealership in our valley. More
by sailon30
Employees Worked With
Jesus Moya, Ian Labrecque
Helpful January 30, 2022
Jacob was prompt to answer all my questions. For me it was a great experience and it was easy to make a decision on purchasing my car. I recommend Jacob to anyone when coming into Indigo Auto Group in Ran was a great experience and it was easy to make a decision on purchasing my car. I recommend Jacob to anyone when coming into Indigo Auto Group in Rancho Mirage More
by Mlara1986
Employees Worked With
Jacob Dutton, Chayse Pauser
November 30, 2021
I have always taken my Bentleys (3) to this dealership. Recently ran into a few issues with service but they were easy work with. I did schedule for my Bentley to be serviced on a Tuesday at 9AM and had to Recently ran into a few issues with service but they were easy work with. I did schedule for my Bentley to be serviced on a Tuesday at 9AM and had to call Thursday to check on the status to find they have not even started the service. No loaner vehicle was provided or offered and no information that my vehicle was going to sit for 2 days beyond a scheduled 4 hr procedure (oil/filters/spark plugs). When I did pick up the vehicle there was myself and another customer. I was acknowledged and told it would be a second and waited 10 minutes listening to my service director just chat with another individual about Range Rovers and his work history knowing I was waiting. I had to go to the 2 service advisors working the desk and close my bill. I found the service shocking as Bentley is one of the best in the industry and the attention to clients should be #1. I honestly get better service at the KIA dealership for my Telluride than at this Bentley dealership. I will be transitioning to use San Diego or LA Bentley Dealerships for service from now on. More
by Customer
Employees Worked With
Jesus Moya, Ian Labrecque
November 12, 2021
Excellent! Beautiful...clean..great service! My salesperson John was extremely knowledgeable , very polite, accommodating...cannot say enough great things about the joy of purchasing my new Bentley salesperson John was extremely knowledgeable , very polite, accommodating...cannot say enough great things about the joy of purchasing my new Bentley at this dealership!!!!! More
by Cbg417
Employees Worked With
John Rosafort
October 30, 2021
Everything was absolutely fantastic! Kyle and Elana were exceptional in their handling of the transaction. As well as the gentleman who switched our license plate and touched up the car. exceptional in their handling of the transaction. As well as the gentleman who switched our license plate and touched up the car. More
by Pauls1944
Employees Worked With
Elana, Kyle Racine
October 21, 2021
We took our flying spur into the dealership last fall to have the window mechanism fixed. During the repair process they scratched the window tint badly. We returned to the desert this last week, and return have the window mechanism fixed. During the repair process they scratched the window tint badly. We returned to the desert this last week, and returned to the dealership to have the tint fixed. When we came to pick up the car one B center cap was missing. We know it was on there since before we took the car there we washed it including the wheels. When we reported the missing center cap, they said those things fall off all the time. I own three Bentleys, I’ve had this one for twelve years and the center cap has never fallen off any of them. More
by Borthfarms
Employees Worked With
Jesus Moya
