27 Washington Buick Dealers

Edgar and crew did a great job and were honest, up front - cherieb735

Edgar and crew did a great job and were honest, up front and helpful. I will definitely continue using Sangsters for my service on my vehicle.

Jason has always been very friendly and helpful. - JON.MATHESON15

Jason has always been very friendly and helpful. Kept me informed on the progress of my repair!

Very pleased with fast and friendly service we received. - GBCCEC

Very pleased with fast and friendly service we received. We will return when further service is needed. Thank you!!

My visit was easy. - Tammy

My visit was easy. Randy took care of everything. Waiting room had refreshments, nice seating and a TV

Worked with Drew, who did a fantastic job and would - midnight

Worked with Drew, who did a fantastic job and would recommend to anyone looking for new wheels

We worked with Grant. - Sclark

We worked with Grant. He ordered the truck for us and we received the truck sooner than we thought,I would recommend him to anyone.very happy with our service at Becker Buick Gmc

Curious friendly staff. They always meet my needs and... - Blaine

Curious friendly staff. They always meet my needs and expectations. I would highly recommend them for both the retail experience and for follow-up service

Great customer service! - Tepora

Great customer service! No hassle, straight forward. The staff is professional, quick process.Thanks Matt & Derek:).

Staff is amazing! - Theresa Brain

Staff is amazing! We were traumatized by the wreck that totaled our Subaru and Patrick and Nathan made our shopping experience smooth. We purchased a Toyota Hybrid and had the time to take it to be inspected by our mechanic. Our schedule is hectic and the guys worked with us to get the vehicle.

This time I had a good experience. - rezgirl5

This time I had a good experience. My Sonic had unexpected recalls and wasn't reliable and safe. Maggie was professional and friendly. She showed me several cars and options. I told her what I could afford and what I was looking for in a car. I am sad that I couldn't keep my Sonic. I love my Pearl. From the book of Isaiah "a crown of beauty instead of ashes," so my Nissan Rouge has the name "Beauty". I am still getting used to a larger car. She can hold lots of groceries too as well as office supplies for my work. Thank you to everyone at Ruddell's-

It was a good experience purchasing a vehicle at Seaview - ruthkabassu

It was a good experience purchasing a vehicle at Seaview Buick. The customer service was great, Kaleb was friendly and professional. He made me feel comfortable and welcome given that it was my first time there. The process was smooth. Thank you Seawood Buick.

I would like to update my previous review. We had a... - Adam Lorenz

I would like to update my previous review. We had a complication with our Tahoe order do to this crazy market and the lengthy order time for the vehicle. Titus-Will came through in the end even though they basically could have sold the vehicle to someone else for $5,000 more. Thank you for your commitment to customer satisfaction. I would happily recommend Titus-Will to all my friends and family.

Excellent Service - bmwyler

Raymond and the UAC staff were very friendly and patient while my husband and I were looking for a new car. Raymond took a look at the list of what I wanted in a car and, unlike all the other dealerships in Ellensburg, did not waste my time by showing me anything over my budget or that didn't match my criteria. I was looking for a car to replace one that was totaled in an accident, so since I currently had no car, Raymond drove the vehicle I wanted to test to my house and let me take it out for a drive with no pressure to buy. When my husband and I found our dream car at UAC, Raymond and Holly made the buying process extremely easy, and we did not feel rushed to sign any documents without thoroughly reading everything. In short, the friendly staff here was great at working with our needs and allowing us to purchase what we needed without pressuring us to purchase additional services that were not needed. This is the best dealership in Ellensburg, hands-down!

Thank you Jim @ Joe they were very helpful with my... - Mwfederalway

Thank you Jim @ Joe they were very helpful with my purchase of Buick Encore And everyone involved love my new vehicle Thank you Mrs Wright

Bought truck sight unseen, it was beyond what was - mtswenter

Bought truck sight unseen, it was beyond what was advertised! Michael did a great job of guiding me through all of the buying hurdles! Mike went above and beyond on getting my truck to me! Kudos to both of them!

When it comes to old fashioned customer service, and... - Ajimerson

When it comes to old fashioned customer service, and going the extra mile this is THE dealership that goes above and beyond that standard. They offer the type of customer service my grandfather said existed in his day and was far and few these days. I had the absolute pleasure of working with Shelby and Galen. These two individuals were wonderful and helpful with my situation, they went above and beyond any expectation I've ever had for a car dealership. Galen asked me question on what I was comfortable price wise, and what I wanted to be driving. I wasn't optimistic of the chances of success as I had fallen short at other dealerships, but Galen and his amazing team at Buick GMC of Bellevue pulled off this feat as if no big deal. I was astonished at the level of dedication the whole staff puts in to make sure the customer feels as comfortable as possible, there was no attempting to sway me to a different vehicle just to make a sale. They ensured that the sale they made ensured the customers happiness was at the core of that sale. (In which Shelby was a fountain of information on everything related to buying cars. There were many many many things that she educated my wife and I on when it comes to the nitty gritty of car sales and buying, which I am grateful for as purchasing vehicles is quite the dive sometimes). Even when some issues occurred after the sale (which the staff stayed late to work with me, which is absolutely phenomenal and well above the highest expectation.) Galen and his colleges put the issues at the front most urgency and did everything within their powers to once again make sure I was taken care of. I can not give enough praise for the level of professionalism, and customer service I experienced at Buick GMC of Bellevue. I will more then happily tell people of the type of care this dealership has for its customers and the above and beyond services they posses!!! 10/10

The dealership had two good points. - cjlarry26

The dealership had two good points. The Vehicle price and the Salesperson. The vehicle is the most important part because that is what you take home. The reasons for the lost stars? A three hour wait to talk to finance for a cash deal. A lowball offer for my trade for nebulous reasons without any in person explanation. Another dealer gave me the full price I asked for the trade vehicle. Would be difficult to recommend Carr to my family and friends.

Learn from our mistake with their 2021 team. Their letter... - iamericanperson

Learn from our mistake with their 2021 team. Their letter offering to purchase the car we purchased and serviced here locally brand new 6 years ago wasted a lot of our time. Their hand addressed letter arrived stating $5,691 would be offered for our '2014 Spark LT1 with 89k miles. We called to check out their details; we shared the car details from our craigslist ad with pics and car fax report, asking $6,500 (including set of top of the line snow tires, lightly used). We called again to be assured there were no tricks to their offer. We drove an hour after work to deliver the car, and then we were expected to take their price reduction of 12.5% to "detail" the car?! Nope!

I would not use this dealership again period. - tman42

I would not use this dealership again period. They took my deposit down on January 6th, 2022 for a new 2022 Silverado 1500. On April 21st I received a PO (so I could figure out financing as my truck was coming in soon) and on this PO in handwriting was "5k Dealer Markup". This was how they notified me (full disclosure as they say they did, not). Not a word was said before this and I had already waited four months for my truck. The sales manager "Rick" was no help at all and only threatened to keep my deposit multiple times. When I filled out the online survey for Chevrolet I started to get all sorts of feedback from this dealership (where were they before this) as I did not give them a good survey and they were immediately calling me to see what we can do about it. And don't get me started on their so called sales manager "Alex" who rudely hung up on me while I was explaining my situation to him over the phone. Nothing can be done when they are taking advantage of their own customers by getting every cent they can out of them in these hard times. As if inflation and the cost of every necessity wasn't bad enough and here they are raking in money hand over fist and charging up to $5,000.00 over msrp. Way to help your customers Specks! I will not be using this dealership again even though it is the only dealership I have ever bought a new vehicle from (both of them). Do yourself a favor and find a dealership that will be their for you a little more than this one, it shouldn't be hard to find one. Tracy M vehicle purchased May 18th 2022

Ripped off by service center - I hate titus will!

My running lights would not turn off on my hummer. Took it in to be diagnosed. The service department said they changed my light switch but that wasn't the cause and that they had to keep trying to replace different things until they figured out what the issue was. My light switch was never replaced. I know this because it needed to be replaced, it didn't light up anymore. So I was happy that they "replaced" it. They LIED! It STILL doesnt light like it's supposed too! My insurance was charged hundreds of dollars and so was I for a switch that WASN'T replaced and my trucks initial problem was still a mystery! I was so upset that I had them put my dash back together and took it home. I googled the light problem, and I am by NO means a mechanic or mechanically inclined, and in about 5min I found out that it was the bcm (body control modual) that went out hence the light issue. I ordered the part from Amazon and had it put on and programmed by a real mechanic at Fleet Service in Napavine. Titus Will's service center said my issue would cost over $3,000 to figure out and fix. I ended up paying less than $700 for the part, instalation and programming. I am completely blown away that a dealership service center said they couldn't figure out the problem and just started replacing whatever they wanted too to try to figure it out, while all I did was google it, and charging me and my insurance company over $500 for a light switch that had nothing to do with my trucks running lights. The service manager, I believe his name was Steve, had a terrible attitude and said, well too bad that's how we do it. The sarcasm was unprofessional and rude. I called to complain and was informed I'd be contacted. That was over 11 months ago. No call yet. When I try to call about it I get left on hold forever. I will be contacting GM, the owner of the dealership and the better business bureau about the terrible service and the light switch that was paid for but never replaced. I would recommend to anyone reading this to BEWARE and DO NOT GO THERE FOR VEHICLE SERVICE OR MAINTENENCE! Unless you like be talked down to and robbed.

Kris Smith gave me the best service and was quick and... - Aleciagirl5

Kris Smith gave me the best service and was quick and efficient! I’m definitely happy with my vehicle and the service! He tailored the vehicle to my needs and offered great insight.

Buick GNX - Max Ryan

I purchased a 2015 Buick Gran Naional X. Thank you. The best car available and I did not need to pay a premium for a winner.

dont sell gmc anymore - peteyopee

don't waste your time the girls that i talked to there were both very rude. just call a portland dealership to get gmc parts.