Took my car in to get an oil change, the guy calls me - jasonsalazar520
Took my car in to get an oil change, the guy calls me later and tells me my car is all ready. I go in and ask guy for my keys and he tells me the cashier has them. I go in pay my bill ask for my keys and she doesn’t have them. So I go back to the guy and he’s says let me see where your car is at, after about 10 mins he comes back and says it’s getting washed and I can see it coming out. I go up front wait for 15 mins and still no car. I’m walking around the parking area and notice my car is parked, now normally they tell you here’s your car have a good day but this day they just parked it. I go to my thinking I’m just gonna leave and that I’ll be the end of it but when I get to my car there’s no keys. I finally just say to the guy can some one find my keys I’ve been here for 45 mins and I’d like to leave. The guy who helped me wasn’t there but one of the other guys named JR went to try to find my guys and was very apologetic while his other co worker who was at the first desk just stood there and did nothing. Terrible customer service, definitely thinking twice about coming back for an oil change, the only reason I go there is because I bought the car there and the oil change is usually cheaper then other places but not so much anymore and especially if I have to deal with what I dealt with again.
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