46 Michigan Cadillac Dealers

Brian was extremely helpful and got me my new and used - Robert Dudek

Brian was extremely helpful and got me my new and used vehicle through him. The dealership has always been good to deal with.

This dealership has been our go to for years. - Nowiski

This dealership has been our go to for years. Kevin in sales is amazing and Brian, in service is also!

To I is an awesome salesperson and I would highly - rg27610

To I is an awesome salesperson and I would highly recommend her for your next car.

My experience was different than other customers. - turkey.linters-0k

My experience was different than other customers. I had the worse possible interaction with this dealership. We purchased a new XTS and the leather dash subsequently acquired air bubbles underneath the leather. We were told this was NOT a warranty issue. We got the dash repaired, at. our cost, at an independent. We later found out we were lied to at Suburban Cadillac of Troy and that it was indeed a warranty issue. Most recently I scheduled service. The temperature gauge was not moving off of the coldest setting. I was scheduled to wait on the car in the nice lobby. I eventually was encouraged to wait at home, which I did. My vehicle was not even diagnosed until 3pm the following day. The cost to replace the thermostat was $1300.00 and change. I had asked about the rattling of a heat deflector and was told that would be an additional $100.00 just for the diagnosis. Both charges seem excessive. I did some research and I understand removing the thermostat is complicated by the average cost for that model is between $500-$800. And charging $100.00 to diagnose each issue seems like gouging. Well, they got my money, this time. But not again. I not only will not go to this dealership again but I will not longer be loyal to the brand.

Very helpful got me the Ford Edge I wanted all done - j.chaloupka.mrg

Very helpful got me the Ford Edge I wanted all done remotely and delivered to me!

Made an appointment for a oil change. - genoschulz

Made an appointment for a oil change. Service was done in a timely manner with very curteous employees!

Terrance Palmer has been great to work with. - jlockha

Terrance Palmer has been great to work with. He just recently assisted me with my second Cadillac lease and I was pleased with the process once again.

Seamless process to trade in my lease early and find a - New lease

Seamless process to trade in my lease early and find a new vehicle. Extremely transparent and friendly staff

very helpful with a unique situation involving my Bolt - carterzsherman

very helpful with a unique situation involving my Bolt EV. Talked to many people. Mark is the one who finally resolved my case.

GM was a total arrogant jerk. - Michelle Rankin

GM was a total arrogant jerk. Lied to my face until I called him out on it. Then to find out he wrote the sales person up because I caught him (the GM)in a lie. Makes zero since I know. This is my warning DO NOT TO BUSINESS WITH THEM!!

Excellent dealership, very helpful and low pressure. - sscrawford7

Excellent dealership, very helpful and low pressure. Jeff Wagner went out his way to accommodate me. I traveled from Florida to buy from them.

Ronnie Skorupski was Awesome! - garytrefil

Ronnie Skorupski was Awesome!!! A great honest salesman, I would by next used car from him anytime!!!

Craig Hubble, Dave Beckett, Jerry Kelly, Paul Hastings - Nbarnes975

Craig Hubble, Dave Beckett, Jerry Kelly, Paul Hastings and Hillary Adam went above and beyond to ensure I got the best deal! This group is like family and they take care of the internal and external customer. Thank you all for my amazing XT6!

Joseph was outstanding, he went above and beyond with his - Nadatoma

Joseph was outstanding, he went above and beyond with his service , I will definitely do more purchases with him

Sales Associate: Henry Flakes went over and beyond for - Kathy Rudolph

Sales Associate: Henry Flakes went over and beyond for Kathy Rudolph. Cadillac XT5. BEST CUSTOMER SERVICE EVER. He was patient, kind and very thorough. I was concerned about taking up too much of his time and he was concerned that I received the car selection that I desired. Mr. Flakes understood this purchase being my first without my spouse, who passed away 2 years ago. He was very understanding and was very kind to my service dog, Nobe. I recommend Mr. Flakes to all of my friends and family members. I consider he and his wife family now. It is a blessing to meet kind, patient, understanding and genuine people. I thank the entire staff and special thanks to the owner for also being so kind. Sincerely A happy and grateful Customer. Kathy Rudolph and my yorkie: Nobe

Excellent new car buying experience! - Lisa

Excellent new car buying experience! Jacqueline Rhine walked me through the process and found me my dream car. She was knowledgeable, professional, caring and fun to work with. Alex Najm made "signing the papers" easy and I appreciated how he explained any questions during the process. He made sure I understood what I was signing. You have a sharp team Shaheen Cadillac!

My family and I have purchased 5 Cadillacs from this - Jasongv7

My family and I have purchased 5 Cadillacs from this dealer and I’m trying to Lease another one right now, but I can’t get the sales person to call me back. I shouldn’t have to chase a dealer to buy a car. I guess loyalty doesn’t mean anything to them.

Awesome experience, Vince and team are exceptional!... - Liz

Awesome experience, Vince and team are exceptional! Highly recommend this dealership. Found my tires, provided a rental while being done, handled insurance paperwork, detailed my beautiful car then drove home to me!!

Great dealership with a great sales team. I was greated... - Corey

Great dealership with a great sales team. I was greated with great respect from the moment I stepped on the lot to the time we signed papers. Brenton was a great salesman that went above and beyond. Brian in the finance department done a great job on getting my payment where I wanted it and accommodated me every chance he could. I will definitely buy my next car from them. Everyone that walked by greated you with great respect.

Michael Moore - KAR

The salesperson that I dealt with was Michael Moore. He was very informative regarding the cars options and warranty.. There were several options that the car had that he was able to assist with how they operate. My wife was ill the day that I was shown the car and they allowed me to take it home so that she was able to see it. I would recommend this dealership to anyone looking for a new or used car.

JUST KEEP ME MOVING LIKE. A DIRECTION - LONNIE L HOSEA

WELCOME LIKE I WAS PART OF THE FAMILY, FRIENDLY ATMOSPHERE YOULL FIT RIGHT END ONCE YOUR THERE, JUST GO AND EXPERERCANE IT FOR YOUR SELF DON"T TAKE MY WORD

Salesman fails to return calls in a timely. - Mac

Salesman fails to return calls in a timely. Internet Special did her job. Called me back to see how things was going

Sadly this is the closest gmc dealership to me and the - Mandeeb1988

Sadly this is the closest gmc dealership to me and the SALES department isn’t the best. I have been in the last two times I had a lease that was about done to look for my next vehicle. Both times I was talked to like a young dumb kid, and had my time wasted after telling the saleman what payments I was looking for compared to what he tried talking me into. Now the service department complete different story they are kind let you know what is going on with your repairs. Would highly suggest for the service or auto body repairs only.

Great experience - George and cat

My wife and I wanted to trade up from a sedan to an SUV. Harvey Cadillac made it simple. No hassle, no gimmicks just good old fashioned salesmanship. I won't go anywhere else.

Wonderful and extremely professional. - Happympl

Wonderful and extremely professional. I live in a different state and wanted to have a car checked out by a mechanic. He sales person took the item to the mechanic and returned it back to the lot after he was finished inspecting it and giving me a report. She was so nice wrote the whole interaction. I would highly recommend this dealership!

Shane is the best in the game, he’s been the same solid - Feras.nahhas

Shane is the best in the game, he’s been the same solid salesman for ever.

Christopher is awesome! - Michelle29Tj

Christopher is awesome! I drove 2 1/2 hours to buy my new car. The best experience I have had buying a car. First class service. I would recommend him to anyone. Keep up the good work Christopher!! Thank you for the help.

2 failed engines and numerous Electrical issues on lease - Sickofit

This dealer is incompetent and u professional. They do not return calls and have no regard for the substandard care they sell and lease. Leased 2013 ATS. 4 cylinder. Needed a. new motor at 15000 miles and then again at 180000. Cue was also a failure. In the shop for weeks. Loaner ATS failed and the dealer did nothing. I had to call them back every time and car can't be fixed Would not recommend GM or this dealer to my worst enemy.