25 Missouri Cadillac Dealers

i have went through this dealership for my last 5 - denine_schuster

i have went through this dealership for my last 5 vehicles and will go nowhere else! Ed B goes above and beyond with his customer service and willingness to do whatever it takes to ensure i get the vehicle im looking for if it’s new vehicle time and if it’s something as simple as an oil change it’s the same wonderful service! my husband and i will go no where else!

They met me outside the door on a cold windy day, invited - clint.mash

They met me outside the door on a cold windy day, invited me in and immediately offered a test drive in the vehicle I came to see. No paperwork, just here we go - loved it! Then candid discussion without pressure, even offered me lunch. Great people, no complaints at all. Would go back if I needed a new car.

Mike Peters was excellent to work with. - Wolfwork3

Mike Peters was excellent to work with. Would definitely be a go to again on any additional vehicles. Very friendly and extremely helpful. Super nice guy.

The most knowledgeable and professional service and parts - donniebaker479

The most knowledgeable and professional service and parts department of any gm dealership I've done business with.

They fixed an issue that was not covered under the - jimquist

They fixed an issue that was not covered under the factory warranty. This is Pure awesomeness

Had an unfortunate experience with service dept. - Dennis Johannsen

Had an unfortunate experience with service dept. diagnosis and recommended fix. They fixed something that was going to become a problem but was not the problem the vehicle was brought in for. So, after a $3,000. charge the problem was not eliminated. To further complicate the matter, I think I was furnished a defective loaner and charged for a new tire after it was reading low tire pressure when I got home. Have been a long-term customer, purchased new vehicles and had many more serviced. This experience has put that relationship in jeopardy. I didn't go into all the details, but the dealer has the information. I do live 25 miles from the dealership and needed the vehicle, so I had to get the alternator relaced elsewhere.

About 1 month ago I bought my 4th vehicle from Jim Falk. - mattlinm

About 1 month ago I bought my 4th vehicle from Jim Falk. Previously, the experiences were "5-Star." This time was much different and not very good at all. I would give their service people 5 stars, but sales has not met my expectations this time around. The two gentlemen that helped me, Jacob and Isaac, were professional and courteous at every turn. They were helpful and tactful in helping me through the ownership process. I just had communication difficulties with Traci, the sales manager above her and with the gentleman in finance. I miss their old sales manager, Josh. Oh well!! I might look at vehicles here again one day but for now, I'd advise shopping here very cautiously. Do not rush any decision. Ask every question in the book because what you don't know can definitely cost you "out the door." I'll spare the reader the details.. Sorry to have to post this.

Miles Brown was amazing. - kdormire

Miles Brown was amazing. He worked hard to get me the best deal. My paperwork and title arrived in 2 days. Straight shooter and I would highly recommend taking your business to him.

We originally had a unpleasant experience here as first - Ss03

We originally had a unpleasant experience here as first time customers but the new vehicle sales manager - Stephanie turned everything around. She went above and beyond to make sure we were happy with the pre-order of our new vehicle and maintained stellar communication and customer service throughout the whole pre-order process. We were going to pre-order a custom 2023 Escalade - Sport Platinum however the wait would be 4-8 months! Stephanie mentioned they are getting one a little sooner with the Onyx package and sent us all the information we needed to make an informed decision. We ultimately went with the one that will be arriving a little sooner (this fall!) We cannot wait until our new vehicle arrives! I will update my review once we purchase the car but so far I can say Stephanie is absolutely amazing! Ask for her if you are having any hesitations on purchasing new Cadillac! She will do her best to get you in your dream car! THANK YOU, STEPHANIE!!

I went to this dealership to look at 2 used cars for... - velvio0912

I went to this dealership to look at 2 used cars for sale. One was already sold so Mac brought out a Ford Taurus. Took it for a test drive and as I started to accelerate the car started shaking very bad. I can"t believe they had this car for sale. Back at dealership, I informed Mac of problem with car. He said he wasn't aware of problem. I would stay away with this place!!!!

Excellent !! - Paul R Rochowiak

Brittain and his manager were great to work with . We were interested in a vehicle on the lot and we're given a walk around and test drive. Then sat down and got to a number we liked in a efficient and friendly manner. Good experience.

My New Silverado - Mitch

John Kazak helped me find the perfect truck! After looking at a few trucks on the lot that didn’t have the equipment options I wanted or the right color, John offered to find me a truck. Thirty minutes after sitting down and looking for the right truck John found the perfect one and had it at the dealership in two days! Thank you John and everyone at Lotspeich Automotive for helping me find the perfect truck!

I really appreciate Rob Caudel helping me with the... - rlcoleman

I really appreciate Rob Caudel helping me with the purchase of my new Chevrolet Trax! He explained in detail about the exterior and interior features.

If you want to buy a car in a low intensity, low pressure - gail.aylward

If you want to buy a car in a low intensity, low pressure relaxed environment then the Sapaugh dealership is the place. Sit with salesman Brian Hankins for a little bit and you will feel great about your decision to go here. I am very pleased with my purchase and look forward to their service on my new car when needed. Mark and Gail Aylward

Wonderful experience. No pressure or lies. Got a fair... - kcbradybunch

Wonderful experience. No pressure or lies. Got a fair price and a great car.. there was no pressure with this dealer and the hit all the paperwork within minutes of us getting there.