Over the years I have made several vehicle purchases from - PeterM
Over the years I have made several vehicle purchases from Covert family dealers and this was my first from Covert Cadillac. The vehicle is beautiful and according to Carfax they properly prepared the car I bought for sale. While I am overall happy with my car purchase, I believe the sales managers could have made the process smoother not only to be more transparent and not fall into the typical car sales mentality that turns people off. It is for this reason that I did not give a perfect rating. While I still believe I did not receive the best deal that reflected my past loyalty, I found it acceptable. The sales person was excellent and if it wasn’t for her customer skills and personality, I most likely would have walked out of the dealership and looked elsewhere. I also give the finance manager kudos for his professionalism and making this process smooth. What I did learn, is that go prepared, go patient and go to Covert Cadillac ready to negotiate and certainly ready to counter and walk out.
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