15 Washington Cadillac Dealers

Purchased a vehicle from Drew Dussault today and am - M stock

Purchased a vehicle from Drew Dussault today and am beyond thankful for the experience I had from start to finish. The process was beyond easy with Drew in sales and Desiree in finance. They are a dream team! No nonsense, honest, kind, clear knowledge and put forth best efforts to get the price to a place I felt comfortable. I usually walk out of a dealership sick to my stomach and worried I’ve been worked over- not this time! These two gained a customer for life. Looking forward to receiving my car and (because of the great experience so far) look forward to fiving Brotherton service a try.

Curious friendly staff. They always meet my needs and... - Blaine

Curious friendly staff. They always meet my needs and expectations. I would highly recommend them for both the retail experience and for follow-up service

Cadillac of Bellevue best place to get upgrade your car. - Faith Mathenge

Cadillac of Bellevue best place to get upgrade your car. Thank you Rahma , Aliedani for helping me get my # 3 XT5 2023. Supper happy for my new upgrade. If you looking for a new car, get Rahma, Aliedani will make it happen for you for the car you looking for. Thank you everyone for all you do

The work they do is fine but don’t expect them to adhere - Kev38hev

The work they do is fine but don’t expect them to adhere to the schedule you set with them or treat you in a respectful manner. Once you’ve paid for a brand new vehicle the customer service goes out the window.

This time I had a good experience. - rezgirl5

This time I had a good experience. My Sonic had unexpected recalls and wasn't reliable and safe. Maggie was professional and friendly. She showed me several cars and options. I told her what I could afford and what I was looking for in a car. I am sad that I couldn't keep my Sonic. I love my Pearl. From the book of Isaiah "a crown of beauty instead of ashes," so my Nissan Rouge has the name "Beauty". I am still getting used to a larger car. She can hold lots of groceries too as well as office supplies for my work. Thank you to everyone at Ruddell's-

I would like to update my previous review. We had a... - Adam Lorenz

I would like to update my previous review. We had a complication with our Tahoe order do to this crazy market and the lengthy order time for the vehicle. Titus-Will came through in the end even though they basically could have sold the vehicle to someone else for $5,000 more. Thank you for your commitment to customer satisfaction. I would happily recommend Titus-Will to all my friends and family.

Bought new Range Rover from Emily and Kyle in sales had a... - george

Bought new Range Rover from Emily and Kyle in sales had a great experience I will recommend them to anyone looking for new Car or SUV!!!

Thank you to General Manager Jordan Baldock, and Brett... - ESVThanks

Thank you to General Manager Jordan Baldock, and Brett Wennerberg/Tim Clark/Bethanie Worley in the Collision Center for 5/5 repair of a panel of my Escalade ESV. Outstanding results and I appreciate their attention to detail and professionalism. And thanks to their rental car staff also for providing a Chevrolet Traverse that I enjoyed for a few days. $1400 well spent!

Excellent Service - bmwyler

Raymond and the UAC staff were very friendly and patient while my husband and I were looking for a new car. Raymond took a look at the list of what I wanted in a car and, unlike all the other dealerships in Ellensburg, did not waste my time by showing me anything over my budget or that didn't match my criteria. I was looking for a car to replace one that was totaled in an accident, so since I currently had no car, Raymond drove the vehicle I wanted to test to my house and let me take it out for a drive with no pressure to buy. When my husband and I found our dream car at UAC, Raymond and Holly made the buying process extremely easy, and we did not feel rushed to sign any documents without thoroughly reading everything. In short, the friendly staff here was great at working with our needs and allowing us to purchase what we needed without pressuring us to purchase additional services that were not needed. This is the best dealership in Ellensburg, hands-down!

The perfect experience! - MCMitchell

I usually change cars every year and will travel for the best deal, which means I have had the opportunity to deal with many dealerships in different states over the past 3 decades. If it's one thing I have learned to do, it is to separate the wheat from the chaff, and I can usually tell from first contact, which is which. Doug's Northwest Cadillac is all wheat! Buying a car long distance is always riskier than doing a local deal, where you can see the car in person before committing to the purchase. If the car is not as represented, you're out an airline ticket at the very least. Doug's listing had clear pictures of every exterior panel, and the interior, from multiple angles. This was a huge plus! When I called to see if the car was still available. I was immediately transferred to a sales associate, and he took a few minutes to verify that it was. I made an offer, which had to be cleared with the Sales Manager, and they made an acceptable counter offer. I arranged my own financing, and there was zero sales pressure to add on items such as an extended warranty, because I had already made it clear that I would not be owning the vehicle long term. On delivery day, I flew from Raleigh NC ,with an early arrival. My sales person, Mario, had arranged for me to be picked up, and the driver was there on time to whisk me to the dealership. After introductions were made, I was shown to the car and went for a brief test drive. The car was just as described, and the paperwork was soon completed. Due to the weather, I opted to ship the car instead of driving it back to NC. Doug's offered to store it safely indoors for two weeks at no charge, until the shipping company could collect it. This was one of my best vehicle purchase experiences, and I will rate the dealership as a 10 out of 10. It not not a rating I give lightly. I commend Doug's on their no nonsense approach to doing business. -Marlon

The dealership had two good points. - cjlarry26

The dealership had two good points. The Vehicle price and the Salesperson. The vehicle is the most important part because that is what you take home. The reasons for the lost stars? A three hour wait to talk to finance for a cash deal. A lowball offer for my trade for nebulous reasons without any in person explanation. Another dealer gave me the full price I asked for the trade vehicle. Would be difficult to recommend Carr to my family and friends.

I went on Memorial Day to purchase a new car. They had... - BelindaS

I went on Memorial Day to purchase a new car. They had the car I have been wanting forever, so I test-drove it and it drove like a dream. The clutch felt brand-new and it was smooth and quiet. When I went to go pick it up the car was dirty, there was over spray all over my car because they painted parts of the car while they were still attached to the car and my clutch was almost completely worn down. I took the car because I didn't want to drive my old car anymore and got halfway home when I realized there was no license plate on my car so I had to turn around and drive back to the shop to get the license plate. I get back on the freeway and the car is all over the road so I'm driving like a drunk. Well the cops thought I was drunk too so I got pulled over for a DUI and had to do a field sobriety test and people were driving past watching while I'm walking the line and touching my nose. After blowing a 0.0 the cops believed my story about the car. I drive the car home after and the check engine light comes on not even 2 hours after I picked the car up at the dealership. They were closed by this time so I decided to take the car back in the morning to have them fix my clutch and get the alignment fixed. It took them 4 days to look at it and tell me they weren't going to fix anything on the car. I sat down with the sales manager, Rich, and he told me that legally he couldn't do anymore free work on my car and he assured me that noone in his company ruined my clutch and he was as puzzled as I was about it. He was very rude to me and kept looking at his watch like I was wasting his time. I took the car and didn't even make it home with my clutch. I was stuck on the side of 405 waiting for AAA to come and pick up my car. I called to leave a message for the sales guy I bought the car from and the guy that answered the phone couldn't figure out how to send me to voice mail. He was also very rude to me. I am seeking legal counsel on this matter to see what I can do because those xxxxxxxx screwed me ROYALLY.

Service Dept has gone to crap since Ed Ring left. The... - CTSjones

Service Dept has gone to crap since Ed Ring left. The people that work the front service booths are most arrogant folks I ever met that are in "Customer Service". I'd rather take my car to Meineke than deal with those xxxxxxxx at the front service booths. Buh-Bye Bill Copps.