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Salerno Duane Ford
Summit, NJ
802 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
There are just a few of the reasons that were a honored to have been chosen to represent the Vets-Cars Dealer Network for Union/Morris/Essex! If you an active/retired/discharged Service Member, or immediately family, check out Vets-Cars here: http://vets-cars.com/salernoduaneford
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 803 reviews
December 06, 2022
Overall experience was very good. They made the process very easy and we were very happy with the truck we purchased. They made the process very easy and we were very happy with the truck we purchased. More
by IANCPERRY19
Verified Customer
Helpful December 01, 2022
Outstanding & really good customer service that met my needs for a vehicle. Look forward to working with them when I purchase my next vehicle with Salerno Duane Ford!! needs for a vehicle. Look forward to working with them when I purchase my next vehicle with Salerno Duane Ford!! More
by benjamink73
Employees Worked With
Other Employees :
Abigail gave me a timely call to pick up my plates & registration.
November 24, 2022
Wonderful staff and service experience. Would definitely come back for all my cars service needs! Would definitely come back for all my cars service needs! More
by lyndon06
November 23, 2022
Brought my car in for a recall. Very pleasant experience, .everyone was friendly and helpful Very pleasant experience, .everyone was friendly and helpful More
by BRENCOLTON
Employees Worked With
November 23, 2022
Samantha and Heather are top notch in the service department. Car taken on time and returned as promised with service complete. This is the second car I've brought in for service in the past two mont department. Car taken on time and returned as promised with service complete. This is the second car I've brought in for service in the past two months and am very pleased. The second was for a recall notice and was completed as promised. More
by scottsdale0
November 17, 2022
Still waiting for a callback for my cask cab door which I was told was out of warranty for repair was told was out of warranty for repair More
by tsheehan716
Employees Worked With
November 14, 2022
easy to get an appt took longer for the trk to be ready vs what they told me vs what they told me More
by j2b9898
November 11, 2022
I was disappointed they did not asked if I wanted regular or synthetic oil. I preferred to use synthetic oil on my Mustang. Other than that, service was excellent. Keep up the good work. or synthetic oil. I preferred to use synthetic oil on my Mustang. Other than that, service was excellent. Keep up the good work. More
by iceman663
Employees Worked With
Do not remember
November 10, 2022
Took 2 weeks for oil change appt I have paid for free oil changes Also was not informed about status or if anything was discovered by tech At end problem with contract oil changes Also was not informed about status or if anything was discovered by tech At end problem with contract More
by butchalpert
Employees Worked With
