The grounds and facilities are pretty clean aside from - Dab Mac
The grounds and facilities are pretty clean aside from the bathroom… I had already done three weeks of research on my next vehicle, and I on my last test drive tour. GMC and Chevy were my final 2. I was looking to purchase a vehicle when I arrived, I walked around the showroom, then outside to view your lot, then the showroom again and I almost left because no one greeted me inside, and no one came outside to see if I needed any help. I was walking back to my car to go visit another lot then Del Hogan intercepted me and asked if needed anything. He was already busy helping another person and there were 2 available salespersons sitting in the showroom who said nothing. So when he stopped me I immediately said he would get my business. I was between the Yukon/Tahoe or Silverado/Sierra. Thanks to people like Del, you got the sale, he was busy, but not busy enough to greet and assist, I came back to purchase because of Del, the customer experience is the most important part about purchasing your vehicle. I left 2 other dealerships who ignored me inside and outside of there facilities even though they both had vehicles I WANTED to purchase. You should give Del a raise and a bonus for his customer service and support, he was great, straight forward and humble. Big thanks to Michelle Cafeo as well, she was great sharing and explaining the options available during the financial and add-on services portion of the buying process. I appreciate you two!!!
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