Untruthful - Disappointed
This is a follow up to a previous review. Prior to signing the final paperwork, I asked about an extended warranty, due to being a used high-end vehicle and it has numerous electronic devises.that are expensive to replace. I discuss warranty options with the finance manager and he told me everything was covered, even “the door lock buttons". He even went onto say it is a 'bumper to bumper and everything in the middle" and it was the best he had seen in all his years of car sales. Based on his opinion, I decided to purchase the "bumper to bumper" warranty for an added $3,500. Well his statements were not even close to the truth. Prior to purchasing the car the front AC was not working, they said they would take care of it. As it turned out the actuators are NOT covered, and the cost was over $500. Now year later, I took it in due to a rough ride and it was determined that the motor and transmission mounts are cracked and needed replacement. You guess it, there are not covered either and the cost is over $1,100. I contacted the dealer and their reply was there was nothing they can or will do. So again stay away from this dealership at all cost. All they want is your money.