Excellent Customer Service. - Maureen
Excellent Customer Service. We really had a great experience. We live 6 hours away, so communicating over the phone with Shane was important and went very smoothly, he was very responsive answering questions and following up. He kept in touch with us while we were driving up in order to be sure to be there when we got there. We wouldn't be able to drive it home without getting studs put on so Shane worked with Johnny in the service department to support that to happen. Johnny and his manager went above and beyond to ensure we were able to get the studded tires on early the next day so we could drive home. That really made a big difference for us, both for time and money. This was not your old fashioned way of hard pressure sales, these folks really showed great personal care. Shane was personable and flexible with us taking our time in reviewing the vehicle and options. I would highly recommend this business.
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