13 Delaware Ford Dealers

Truck was serviced to my satisfaction. - JD

Truck was serviced to my satisfaction. Also, truck was returned prior to the deadline. Advisor Casey is a very friendly person. Porter Ford is kept clean and maintained. While waiting, you can get a cup of coffee or tea at no cost.

Excellent service ken the service manager always - willys forever

Excellent service ken the service manager always professional and keeps us informed of everything going on with our service

Very professional and super fast service. - chris.hadry

Very professional and super fast service. Was the fastest vehicle purchase EVER thanks to Matt!

They lack quality control and follow through. - jmrocks05

They lack quality control and follow through. I have went to them six different times to try to get a key fob programmed. I thought it was something simple to get a key fob programmed. However, they kept telling me that it was bad key fobs that I purchased from them. The last visit they now said it was the computer in the car and had to contact ford customer service and would call me. Although, they didn’t call me nor have contacted me to keep me informed throughout this painful process. I spoke with Chuck a customer service rep and he kept telling me that he would call back and never did. I was told that to replace the computer in the car it would be another $400 just for parts and no guarantee that they would be able to program my keep. I asked to be refunded my money and Chuck for over 2 weeks kept telling me that he needed to check with the manager. How long does it take to check with the manager? I called on 9/21/2022 and was informed that they were not going to refund any of my money. I currently waiting to hear back from the manager (Patrick) but more than likely will have to report it to my credit card service. I was charged for a service that they could not or did not provide. In addition, refuse to refund my money for the key and/or service charges. I only went to them because I have a Ford vehicle but it will not happen again.

The most seamless and car buying experience ever. Was in... - djyannacci

The most seamless and car buying experience ever. Was in and out in two hours!

Great dealership. Thank you to Sheldon who was the... - New yorker

Great dealership. Thank you to Sheldon who was the salesman. He was a very honest straight forward guy who made the purchase work smoothly. Awesome

I purchased a Jeep wrangler here 2 days ago, I was... - josh122586

I purchased a Jeep wrangler here 2 days ago, I was greeted with a smile and they treated me with respect from the moment I walked in. My sales person was Rosa and I must say she was the best I have ever had. She had took amazing care of us and always had a smile. She was willing to work with me on my every wish. The vehicle was super clean and was already at the perfect price! thank you Willis Ford and Rosa for making my experience perfect!

I will return to Boulevard Ford Lincoln - Pamela Steinbach

After a meeting with Director of Fixed Operations Skip McCracken, and the Service department employee, we discussed the extremely high service repair amount, I was quoted the day. Resulting in having to take my vehicle to another Auto Shop and feeling I will never come back here again! . Mr. McCracken acknowledged that his service department employee had made a mistake and the repair amount quoted was too high. Both Mr. McCraken and the service department employee were very apologetic and concerned that Ford would loose my business. I have been having my Ford vehicles serviced at various Ford service centers for 25 years. Not only was this a learning experience for the service department employee but I believe that sometimes a negative review can be a leaning tool to success. Because of the way Mr. McCracken handled this situation, I have high admiration and respect for him. I will return to Boulevard Ford Lincoln in Georgetown for future service .