65 Louisiana Ford Dealers

It’s was great! - Mawmawshell

It’s was great! Answered all my questions. Gary and Philip were awesome! Had a very good experience since I hate vehicle shopping

I have purchased multiple vehicles from Mike Willis Ford. - Baiunco22

I have purchased multiple vehicles from Mike Willis Ford.. every time it is an absolutely amazing experience. Chan Mayard has shown outstanding customer service experience every single time! Doing whatever it takes to make a deal happen for me! Also going above and beyond to make sure all of my wants and needs are taken care of! From making sure the truck is clean inside and out before I leave the lot even shining the tires himself!!! To making sure I’m comfortable with the whole situation of trading/buying a vehicle! 10 out of 10 for Chan and Mike Willis Ford! I recommend everyone I talk to to check them out!

Very good professional sales person. - Randy

Very good professional sales person. Tyler answered all my questions and concerns I had about the pre-owned purchased F-350.

The serene was done it a respectful time. - Raymond

The serene was done it a respectful time. The service department is great at Marler ford.

Very friendly and helpful even after the sale. They were... - mrsmel50

Very friendly and helpful even after the sale. They were very knowledgeable about the vehicle, and went through every function available to us. Thank you!

Overall service was excellent. It could be noted that if... - LeeLee

Overall service was excellent. It could be noted that if the display is changed to check necessary checkpoints on the vehicle - then the effort to return the display to its original settings should be taken. Just a suggestion (however, it could help the customer get more familiar with the car settings by having them learn to put the desired display back.)

Excellent selection, not to say, but had the best - rduhon71

Excellent selection, not to say, but had the best experience with Ralph Rouege! They have everything you need!

Very casual and inviting atmosphere. No pressure sales... - TRV73

Very casual and inviting atmosphere. No pressure sales tactics at all! From salesman to finance, there were no surprises in price nor payment expectations. Very first time in financing a vehicle, and I have financed many, that I actually walked out 100% comfortable with the entire process! Very much recommend this dealership to anyone looking for a vehicle and wants the whole experience to be trouble free and no hassles!!

Great experience. - Jmmueller99

Great experience. Mo was incredibly helpful and low pressure. Very fair deal and they weren’t above and beyond to make sure they could help us

The worst service I’ve ever experienced, from the - sydneyb78

The worst service I’ve ever experienced, from the purchase down to the repairs. I purchased a vehicle in December of 2021. As they promised to fix certain issues, they have NOT!!! I’ve called my salesman Nick on several occasions and I’m still waiting. I’ve even went to the location and asked for my salesman and a sales manager. As of October 4, 2022, I’m still waiting on a response. All I want is for my vehicle to be serviced as promised. I do NOT recommend them for anything.

Very responsive. Called me right back. Sent me photos.... - rvavuris60

Very responsive. Called me right back. Sent me photos. Unfortunately, the truck sold before I could purchase.

Brandon and Luke provided Excellent Services. - Martha.a.leevaughn

Brandon and Luke provided Excellent Services. They were so kind. The atmosphere was very friendly ⚜️🎶😎🎶

From start to finish, Sharon D. - melody

From start to finish, Sharon D., my rep, followed up with me on the build, shipping, and delivery of my new Bronco! She was sure to get most of my paperwork completed before I arrived, which was really helpful and saved so much time. Even my finance signing was seamless. I would highly recommend this dealership and a big “high five” to Sharon D. for all of her help and advice.

My wife and I just happened to be at Supreme Ford to have - brian.l.smith

My wife and I just happened to be at Supreme Ford to have my 11 year old Ford Explorer worked on but when faced with sinking thousands more into it we asked to see an available salesperson. So, the person who came to greet us Gabrielle Young. This lady went above and beyond the call of duty to help my wife and me in any way possible to helping us make a decision on another Explorer or a Ford F-150. We decided to purchase a hybrid 2021 Ford F-150 XLT. Gabrielle was more than helpful, friendly, and accommodating. She was also very knowledgeable about the vehicle. She was willing to take care of all the documentation in transferring our Explorer as a trade in for the F-150. I highly recommend this dealership to anyone looking for professionalism and courtesy. However, if you are looking for a saleslady that will take great care of you, pick Gabrielle Young!!

The salesperson, Russ Neely, was great. - aandm

The salesperson, Russ Neely, was great. He was very helpful and promptly got back to me when I had questions. This was my first time to buy from Wray Ford, but as things are now, I would not hesitate to go back in the future.

Please get my vehicle a/c thermostat, and water pump - S FONTEONT

Please get my vehicle a/c thermostat, and water pump installed so i can pick up this week.

Been very informative, helpful and wonderful. - Animefreak1983

Been very informative, helpful and wonderful. While i haven't made a purchase yet I can already tell they are type of dealership id like to purchase from

Best experience ever! - Robinmayberry68

Best experience ever! Danny in the tire center was knowledgeable, courteous, and accommodating. Highly recommend this dealership. They surpassed my expectations in both timeliness and ease of service and expertise in meeting my needs. Thank you Rountree Ford. You made the whole process simple.

I purchased a car on 5/28/21. We noticed some scratches... - Justforphone1980

I purchased a car on 5/28/21. We noticed some scratches on the car before buying it. The salesman promised me he would take care of it the following week and get me a loaner car. When I followed up by text the following week, he even texted me that this was true. It is 1 month later and he told me there are no loaner cars available, he doesn’t know when they will be available, and he’s not going to pay for a rental for me. I contacted the general manager who didn’t seem to care too much. When you spend $40,000 on a new car you expect it to be brand new. They will promise you things and put it in writing, but not live up to their word. Not reputable.

Darren Collie made a buying a new vehicle so easy!! Best... - stephroberts4904

Darren Collie made a buying a new vehicle so easy!! Best car experience I’ve ever had. I highly recommend asking for him at Jim Taylor Ford.

Chuck is awesome! Even though it took awhile for Ford to... - Kirk

Chuck is awesome! Even though it took awhile for Ford to make my truck Chuck kept me up to date with my truck’s progress. First Ford truck I’ve ever owned. I love it and love Hixson Ford!!

Service after the sale in non-existent unless you are a... - aejohnson17

Service after the sale in non-existent unless you are a well known name in the town. On the phone they are very rude ..... I was asked after being told that they would make me an appointment in a week on a potentially serious problem .... why can they not find me on Facebook??? I don’t understand what me being on Facebook has to do with the service that I need. I will use Hixson in Alexandria like in the past and I will never do business with Billy Wood Ford again. The first thing I said when I bought the truck was how important service after the sale was to me . I was told I would always get a loaner and was promised I would be taken care of. That was a year and a half ago and I have yet to even be fit in for an oil change on my day off. Very rude people.

Our experience with JPS Ford was nothing short of - Kresha03

Our experience with JPS Ford was nothing short of wonderful!! The entire team was personable, approachable and not pushy at all. Joy was our salesperson and her name was appropriately given!! From the moment we pulled up she was a warm, happy spirit that went above and beyond! She was never hovering or “trying to close” with us. She answered every question and took her time showing me all the reasons why I would love a Ford. She was helpful and considerate, always giving us privacy to speak or alone time to look at the vehicle. When I bought the vehicle she took me outside and actually took my phone and set up the Ford app for me (technologically challenged here) and then went over all the gadgets on the expedition with me. I got a big hug from her when I was done. When I say she makes you feel so comfortable…. I mean it!!! The entire staff did a wonderful job… we had been to six dealerships that week and they are the ONLY place we didn’t feel pressured and actually felt welcomed. They will definitely have my future business.

Best oil change experience ever. Richard, at the service... - Don

Best oil change experience ever. Richard, at the service desk took my 2018 Mustang GT in immediately and returned the car, ready to go in less than one hour!! I keep my engine compartment very clean. The mechanic left no signs he was under the hood. No drips, smears or oil anywhere but where it belongs, in the crankcase. But wait, there's more! The cost of this service was beyond fair. The fee was far below any other shop in the area. Gateway Ford in Ponchatoula now has another customer for life? Thanks Gateway!!

Hixson at Monroe is a JOKE! - MichaelG

I have a 2015 F-150. The truck on a cold start would rattle and tick around the front driver side tire. I knew this wasn't a normal sound because my last truck did it and I was told "that's what a Ford sounds like" .. the main barring went out shortly after. So I took it to a Ford dealer in Minnesota while I was on vacation and was told it was normal. Returned to Louisiana and took it to Hixson told them what was going on with it, showed them videos I had of the noise. They kept it for 2 weeks!! During this time I did NOT receive one single phone call from them about anything I always to call and check on it. (This whole time I'm dealing with the "service manager") aka Sam! I finally demand a response on what's wrong he tells me the cam phaser and solenoid were out and the part would be in the following Monday.. Tuesday came around and he called and said it was ready, I went to the dealer at 530 and he wasn't there.. I had to wait 30 mins for them to find my keys, I paid for my oil change and asked for my warranty paperwork, the woman looked at me and said there is no paperwork to go talk to a woman in service so I did so. I talked to a woman named Terra, she looks at the computer and tells me "sir I'll take the rap and ratting them out but nothing was ordered or fixed on your truck" I said I'll be in contact the next day, I walked out and started my truck and heard the noise so I shut it down and went and got her so she could hear. She told me that it definitely wasn't normal and to bring it the next day she would have me a loaner and she would call at 9 am. Next day came 945 am came around and nothing, I called her cell phone and no answer, I called service was put on hold for 20 mins, finally Sam (the service manager that has been pulling my leg) answered and said he was the one I needed to talk too. So Terra lied and wouldn't even talk to me. I finally told Sam I'd like to talk to manager above him and he had one call me. I told this manager what was going on and he says " sir I looked and listened to your truck with the shop foreman, those Ecoboost just rattle sometimes" I said... I don't have a Ecoboost, I have the V-8!!! SO there was yet ANOTHER LIE!! He could not answer me on why the service manager told me parts were ordered and could not answer me about Terra lying to me. So all in all they kept my truck 2 weeks for a oil change and now it's at another dealership getting looked at! I deal alot with the public and will be sure to tell everyone not to go to HIXSON IN MONROE Louisiana!!

Don't seem to want or need the business - Cajuncoop

I called arceneaux Ford today July 26th 2017 to tell them that the sun roof busted, doesn't operate is stuck in the open position on my 2012 F150 Platinum but that I had an extended warranty good for another year Bumper to Bumper the best warranty you could buy. I was told by the service advisor that they would have to investigate why the sunroof was not working and who was at fault. I said what do you mean who was at fault I just pushed the button to open it and I heard a loud noise and it broke. He said well I can't guarantee that you won't be charged and maybe you would refer to bring it to some other dealership for service. This is not the kind of service department that I would care to bring my truck to and I would advise others not to either.

What a difference a good dealer makes! - Bob

I bought two vehicles from Robinson Brothers, never again, All Star has my business from now on. I would like to thank Brian who communicated excellently. He was cordial and polite, spoke clearly and didn’t waste time. Unlike Robinson Brothers who kept my truck for 6 days, I was in and out of All Star in one day. Well done All Star, you have a new customer.

Lakeside Ford is awesome! - Snak3

Lakeside Ford is awesome!! John and Dom are great. I have worked for Ford dealers two in the last 34 years. I have purchased many many vehicles from my dealer. This was the best/professional/honest and fair sales experience I have ever experienced. I would recommend them to anyone. I drove 5 hours to pick up my GT500 !! Still Stoked Lakeside Ford is Great. I’m not easy to please!!

Quick, Friendly, Painless, Satisfied - Woodystang

Went to Superior Ford Saturday with my wife to test drive the new Ranger. Decided after looking at the Ranger, to test drive the Explorer. Loved the room and ride! Decide to give Ford another shot at my business. We have been driving Toyota’s and Honda’s since our bad experience with our 89 Ford Aerostar van. It was junk. Had not bought a Ford car since. But Fords ratings have been great the last number of years so we bought the Explorer. LOVE IT! Jacob Ducote our salesman, was the easiest guy to work with, friendly, courteous and very knowledgeable. I highly recommend giving Superior a shot at your business. Even though Superior is primarily a truck dealer, it was a painless process obtaining our Explorer from a local dealer that had our SUV in stock. Just hoping our Explorer gives us 10+ years of trouble free service!