Absolutely the worst dealership,communicated with 5... - mark.mikk
Absolutely the worst dealership,communicated with 5 people with no one calling me back to explain what happened,which is this.
Columbia Auto Center
Colleen Roberts
Appointment Coordinator
Sun, Dec 27, 2020 told someone would be in contact soon
5 emails back and replied to then no contact so i initiated again on 12/30
in between recieved call from customer service they said sales willbe contacting you as soon as possible
12/30 recieved from Colleen Roberts -The sales team has received your information and should be getting in contact with you at their earliest convenience. I know they are looking forward to working a deal with you. Thank you for giving us the opportunity to earn your business.
Received no reply,on 1/3/21 I got on there website and messaged I will buy this truck
got reply from Kahlee saying now my salesperson
This was sunday told Kahlee I would be there tuesday with cash for asked for price was told,sounds good.asked for extras over quoted price was told 350$ for paperwork said fine see you tuesday.
1/4 Monday asked about availability of trip permits,Columbia ford had none,Kelso was closest place to get one.After research I found a place to by trip permits 7 blocks from dealership.
Fine said I would be there tomorrow between 10 and noon, will call with eta when on road,got reply sounds good.
1/5 9:01 AM sent on way eta noon. Got Reply from Kahlee,Awesome drive safe
1/5 11:10 AM received from kahlee,hello just wanted to update you someone just came in and paid cash for the truck.I replied are you serious,kahlee responds unfortunately yes.
Called to talk to management around 5:30 no management available was talking to salesperson (male) explained serious grievences was told management would be calling next day never got a response.
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