20 Maryland GMC Dealers

I have purchased numerous vehicles from Gary and I will - Jchornock

I have purchased numerous vehicles from Gary and I will follow him to Ideal for my next purchase. He has always made sure that I have gotten a great deal. His friendly, honest and he knows the auto industry.

Very poor customer service. - md

Very poor customer service. The service advisor did not answer his phone and did not return calls for 3 days. I called the service manager to complain and, of course, he did not answer his phone, nor did he return my call, but the service advisor did finally return my call, and 2 days later, my car was finished. It took 5 days to complete a repair that should have been done in one.

I had an excellent experience. - Santiago

I had an excellent experience. Please note that different Koons dealerships are managed differently. This one was professional; felt like the salesperson, manager and director of finance where all straightforward, proactive in trying to make the sale, but transparent. Going through the carfax and the report on what the dealer had done to put the car in the market where very helpful when buying a used car. Overall I highly recommend them. Karen was a very good sales associate.

Grant Williams, Jordan Newman and Chris Reynolds were - La Mouffette

Grant Williams, Jordan Newman and Chris Reynolds were super cooperative with my particular needs: I booked a one way flight from Tennessee to Washington D.C. so that I could drive our new Equinox home myself. I wanted to break-in the brakes, the camshaft and seat the piston rings with some proper procedures. When we first found the vehicle we wanted, Lexington Park reserved it for us without even a down payment or some "good faith" money. This dealership went the extra mile and then some to accommodate my unusual requests. Chris picked me up at the airport and drove me to the dealership. This is a good place to buy a car.

Sales staff was very kind and respectful. - Alden

Sales staff was very kind and respectful. They followed up with us in a courteously manner without being pushy and deceiving. Really great customer service and support.

My husband and I were looking for weeks for a used car - karinbreen

My husband and I were looking for weeks for a used car which would fit our needs. after many trips to different dealerships and the frustration of having a really hard time finding a used car which would fit our budget and work for us and our english mastiffs, we luckily received an email from Madison Hill ( Sales Associate ) that she would do her very best to help us find what we been looking for. She kept her word and as we walked in at the dealer ship we been greeted with professionalism and outstanding customer care. Madison showed us a Minivan she thought could be of our interest and Sales Manager "Roby " (Robert) helped figuring out the numbers. Both truly put their best efforts out there , including the person in the finance department to make this buy a great experience. Thank you ! Truly a great place with great employees!!!

10 out of a possible 10. James was very professional and... - Moronfolu Adesoye

10 out of a possible 10. James was very professional and he made my shopping experience very easy. He's simply outstanding in every way

Review of Purchase/Lease of 2020 CadillacXT5 - ebesbrown

I leased my 3rd Cadillac today using my same salesman, Robert Alexander at Capital Cadillac. Once again, Robert was able to anticipate what I wanted and like, He was able to have precisely what I wanted and what suits me. It is refreshing to have someone in this business who does not make you feel "pressured" and who honors what I think is right for me. In years past, I have had the opposite opinion of some car dealers and salesmen. Not only was Robert hospitable, Kevin Graham remembered many things he and I had discussed 3 1/2 years ago when I leased my last Cadillac. These personable touches make a customer feel appreciated and that they are not being "sold a bill of goods." LOL. Even if we are, I feel better about it because the dealership is so helpful and concerned about making my experience wonderful.

Purchased a Pre-Owned Dodge Durango GT with low mileage - chucky0918

Purchased a Pre-Owned Dodge Durango GT with low mileage and it runs great. Ron Henriques was great to work with and very professional. Give Ron a call today. He responds!

Dealing with the service department, especially with... - Lisag

Dealing with the service department, especially with Eileen Kendall, and Grant who make it a pleasure with every visit. Everyone there has given me nothing but top notch service.

Good service and was completed as promised. - Speisjim

Good service and was completed as promised. Always get good service. I would definitely recommend.

Great Dealership!!! - Bluekate

I had a bad experience/problem with my Kia that I was trading in for a 2019 Buick Encore Boyle was very good at putting me to ease, Dan my salesman from Boyle took care of me right from the start I felt very comfortable with the entire sales process from start to finish. He was fantastic he got me in a Beautiful 2019 Buick Encore AWD which I really love and suited my needs and met my financial needs too for the payments. He even helped me with a later purchase of accessories for my Buick. If I could give this dealership a 6 star rating I would! Highly recommend going there! Definitely a dealership for a lifetime for me.

Excellent service program for used cars. - jt

Excellent service program for used cars. I'm getting my first oil change today for free.

Sold a rusty truck brand new. 73k !! - Rusty GMC

I was sold a rusty truck brand new. The owner and dealership is doing nothing about it. They only blame General Motors. This truck is 3 months old and nothing has been resolved. Once they get your money, your on your own. Buyers beware !! Worst car experience I’ve ever had !! I’m still stuck with this rusty truck

Can not get a real person - Sam258

Called multiple times and the only choice was to leave a message and someone would get back to you. Left several messages and no return call. How are you supposed to buy parts when you can't even find out if they have the part??? When should a potential customer expect a call back when their vehicle is broke down? Days later?

never contacted back. - bebane

never contacted back. bought a new 2022 terrain at a gmc dealer in johnstown pa. wasnt the at version we were looking for but we got one anyways. Really wanted an at version with the sun roof , bhut bought a sle instead with a sun roof.

My Experience At Timbrook GMC - moonie

I recently purchased a used Yukon from Timbrook's , Leah Alderman, salesperson was excellent in providing me with information and my vehicle, highly recommend Leah! Took care of getting me financed, getting vehicle inspected and getting my license taken care of. Very personable and knowledgeable with regard to sales.