My wife and I were blown away by the honesty of this - Aaron
My wife and I were blown away by the honesty of this dealership. We like to do our research so once we knew that we wanted an Odyssey we were calling around to all the dealerships within a 200 mile radius with the best deals on this model. We prayed about it and when we ran our search Langsdale Honda popped up first because it is right down the road. We kept searching and found many deals that were slightly better, but when we called and asked for an out of the door price all these “better” deals turned out to be much worse. We were shocked by the added fees. Langdale’s fees were few and well explained. Reggie Garland reached out and gave us the exact amount the vehicle would cost. He was a pleasure to work with. He was so helpful. I think he probably could have helped several more customers that day, but instead focused just on us. It was also refreshing to see a man who is bold and unashamed of his faith. The car was great too, Reggie provided a report of all the maintenance items and checks that were performed on the vehicle. This company didn’t just detail and sell vehicles. Out of an abundance of caution, we still took the vehicle to an outside mechanic during our test drive. The only thing mentioned was that the brakes and rotors needed replacing. The mechanic gave us a quote which we took back to Langdale. Despite having reservations about the recommendation (because they had already had the car checked), the manager did not argue and instead took an extra $500 off the total price. Billy was fun and knowledgeable. He obviously knew how to deal with the peculiarities of a military individual.
If I could make any recommendations for the store it would be to find a way to shade the show room floor. The giant windows face the sun all afternoon which turn the entire area into a greenhouse. I feel bad for the workers, like Reggie, who have to swelter in show room area. The back was quite cool and refreshing. At one point we were taken to the waiting area and given some cold water which was very much appreciated.
Overall, we had a wonderful experience. Everyone was honest and the process was smooth and effortless. I also like to think that we made a new friend, which is so much better than any vehicle.
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