As web site said, you do not need an appointment for a - rbaxter13
As web site said, you do not need an appointment for a oil change and they would “get you in and out quickly. I drove 20 minutes, went to the express service and was told it would be at least 2 or 3 hours. I said unacceptable. The manager came out and said they had stopped that service and it was not in their web site. I found it and showed it to him. He thanked me and said he would correct the web site.
So my visit accomplished them promising to fix their web site, me wasting an hour of my time, no offer to change the oil as advertised, and me taking my business elsewhere.
Totally unsatisfied. Manager’s solution was fixing the web site and he absolutely didn’t care about the customer, me.
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