It was Cesar who took my call when I wanted to make an - Chiou
It was Cesar who took my call when I wanted to make an appointment for a battery replacement and oil change service. He was very engaging to my issues and was able to book a time for me right away. Before the service began, he explained to me and my husband what services are recommended, and also the type of battery it is, and why it died at this time. He was very respectful taking our decisions of picking up certain services while dropping other recommended services. He also checked my account/contract and seek for any saving opportunity. When we picked up the car a few hours later, he also explained to us item by item thoroughly and patiently. All in all, we are very happy with Cesar's service. He is very professional, respectful, and friendly! Good job, Cesar!
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