2018 Honda Ridgeline, 38734 miles - Requested an oil... - MikeC
2018 Honda Ridgeline, 38734 miles - Requested an oil change only. They did an unrequested complimentary Multi-Point Inspection where they failed several items. Several items passed, coolant, washer fluid(claimed to refill or top off). Both of which were not even touched because I added a gallon of washer fluid and am buying the coolant to bring the level up to minimum. Due to the current weather it took me a day to inspect what they claimed to check off. I also pulled the oil dipstick to discover the oil was as dirty as prior to their claim to have changed it, plus it smelled like fuel. I have an understanding why that might occur but only a day after the service, it's a strong indicator that nothing had been done. The current weather here in Montana was below freezing so I was not able to see if the oil filter was new. I suspect not and am having another reputable local auto service shop check and confirm my suspicions! I tried to contace the service manager but as of yet, no response. I have serious reservations about recommending this dealers service to anyone and will never do business with this dealship.
Read More