Back

Audi Hoffman Estates

Hoffman Estates, IL

4.7
4,490 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Contact Dealership

1200 W Golf Rd

Hoffman Estates, IL

60169

Directions

Filter Reviews By Type

Showing 4,491 reviews

December 06, 2022

I setup an appointment but it still took 2. 5 hours for an oil change. More

by eddie6702
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim from Service.
December 06, 2022

Routine service visits have been quick and easy. Had issue with wiper chatter - Mark and service personnel worked on it and so far so good. More

by WILLIAMGALASSI
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark - service adviser
December 01, 2022

They should have told me the recall was already completed to avoid me coming in. And they were to leave the car out for me to pick up on Sunday and did not. More

by JEFF_SCHMITZ
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services team
December 01, 2022

Personnel are very courteous and professional. I was there for routine service and would highly recommend them More

by LRZESZUTKO
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
November 30, 2022

Very quick and efficient. Waited less time than anticipated. Great customer service and very friendly More

by crytreepro
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler - service Dept
November 29, 2022

Great to have Ted McDonnel back. Hes a real pro. Worked with me on after market parts to lower cost of expensive service. More

by nickherman
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted M
November 28, 2022

Good customer service and quick turnaround time. Price was slightly high but gives you peace of mind knowing it’s done right. More

by Mpietrzak22
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2022

The maintenance service crew was very friendly ,! Audi Q 7 is a little high tech so to figure out Apple CarPlay Is not easy More

by JSKAPPIL
Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2022

Always an excellent experience from beginning appointment to end! Would not take my Audis anywhere else! Ted in service is always a pleasure to work with, as well as the rest of the staff. I feel like family More

by allison q
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Brian Hall
November 24, 2022

When your front break pad warning goes off and it’s before the holiday!!! Audi Hoffman, Ted and team get it done!!! More

by GLFTIME
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted - service department
1
...
1 - 10 of 4,491 results